Elderberry Expert Rating and Opinion
The Elderberry Index for The Little Sisters of the Poor Mount St Joseph's Home is 3.63 out of 5, against a national average of 3.81. Three findings stand out as positive, and one is worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
100% enjoy meals vs 70.2% across other homes; spending is $10 vs a $16 sector median.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Residents report stronger support for independence
100% answered “Always” or “Most of the time”, compared with 88.6% across other homes.
Worth a closer look
Compliance rating trails the national average
4 out of 5, compared with 4.83 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.24% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
Where is The Little Sisters of the Poor Mount St Joseph's Home?
The Little Sisters of the Poor Mount St Joseph's Home is at 70 Market Street, Randwick. The closest named places on OpenStreetMap are Saint Mary MacKillop Place (30 m), Clovelly Rd opp Gilderthorpe Ave (50 m) and Frenchmans Road Pharmacy (260 m). Every distance here is a straight line from the home’s mapped location, not a road route.
The nearest hospital is Eastern Suburbs Private Hospital, 480 m away. The closest GP or medical centre is Randwick Doctors Medical Centre, at 1.1 km. The nearest pharmacy, Frenchmans Road Pharmacy, is 260 m from the home. These distances matter most for residents who keep appointments outside the home, so it is worth asking how transport to them is arranged.
The nearest bus stop, Clovelly Rd opp Gilderthorpe Ave, is 50 m from the home. The closest train station is Wansey Road, 1.1 km away. For everyday errands, QE Foodstores supermarket is 300 m away and Royal Randwick Shopping Centre is 1.1 km. For visitors and outings, Saint Mary MacKillop Place is 30 m away, Randwick Library is 1.1 km and St Jude's Church is 700 m.
Which facilities are closest?
- ParkSaint Mary MacKillop Place30 m
- Bus stopClovelly Rd opp Gilderthorpe Ave50 m
- PharmacyFrenchmans Road Pharmacy260 m
- SupermarketQE Foodstores300 m
- HospitalEastern Suburbs Private Hospital480 m
The four closest, on the map
Pins 1 to 4 are the four closest facilities, in the same order as the list.
Sources and Explanation
Each place is the nearest named facility of its kind on OpenStreetMap, measured in a straight line from the home’s mapped location. These are not walking or driving times, and the map may miss newer or unnamed places; check the route before relying on a distance.
Map data © OpenStreetMap contributors, read 25 September 2026.
What is the food like at The Little Sisters of the Poor Mount St Joseph's Home?
When residents surveyed at The Little Sisters of the Poor Mount St Joseph's Home for the 2025 Residents’ Experience Survey were asked whether they like the food, 100% answered “always” or “most of the time”, 29.8 percentage points above the average of 70.2% across other homes. The share was also 100% in 2024.
Food spending at The Little Sisters of the Poor Mount St Joseph's Home in January to March 2026 was $10 per resident per day, 38% below the sector median of $16. Spending on dietitians in the same quarter was $0.24 per resident per day, 14% below the sector median of $0.28.
How are meals prepared?
The Little Sisters of the Poor Mount St Joseph's Home reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
100% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about The Little Sisters of the Poor Mount St Joseph's Home?
When residents surveyed at The Little Sisters of the Poor Mount St Joseph's Home for the 2025 Residents’ Experience Survey were asked whether they are encouraged to do as much as possible for themselves, 100% answered “always” or “most of the time”, 11.4 percentage points above the average of 88.6% across other homes. When residents were asked whether staff explain things to them (93% against 81.8%) and whether the home is well run (100% against 89.3%), answers were also above the average for other homes.
On 8 of the 10 questions other than food, answers at The Little Sisters of the Poor Mount St Joseph's Home were at least 3 percentage points above the average for other homes, and on the rest they were within 3 percentage points.
Do residents feel safe and get the care they need?
When residents surveyed at The Little Sisters of the Poor Mount St Joseph's Home were asked whether they feel safe, 86% answered “always” and 14% “most of the time”. When asked whether they get the care they need, 79% answered “always” and 14% “most of the time”.
Do residents have a say in daily life?
For choice and independence, the share of “always” or “most of the time” answers at The Little Sisters of the Poor Mount St Joseph's Home was 100% when asked whether they have a say in their daily activities.
How much care and nursing does The Little Sisters of the Poor Mount St Joseph's Home provide?
The Little Sisters of the Poor Mount St Joseph's Home reported 210 minutes of care per resident per day in January to March 2026, 5 minutes above its target of 205 minutes. Of those minutes, 46 came from registered nurses, 4 minutes above the registered-nurse target of 42.
The Little Sisters of the Poor Mount St Joseph's Home met both its total and registered-nurse targets in one of the last four quarters. Minutes of care per resident per day ranged from 189 to 210 across those four quarters.
Who provides that care?
Of the 210 minutes, personal care workers provided 164 (78.1%), followed by registered nurses (46 minutes, 21.9%). The Little Sisters of the Poor Mount St Joseph's Home also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
How does The Little Sisters of the Poor Mount St Joseph's Home spend on resident care?
Total spending at The Little Sisters of the Poor Mount St Joseph's Home in the 2024–25 financial year was $470.39 per resident per day, and care and nursing made up 57.9% of it. Care and nursing spending of $272.28 was 3% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included accommodation and maintenance ($65.13), administration ($48.68), and cleaning and laundry ($40.58) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($148.77) and registered nurses ($67.99).
