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About Elderberry

Elderberry is Australia's independent residential aged care directory. It covers all 2,590 government-registered homes and the 708 operators who run them, and scores each on the Elderberry Index: a transparent composite of the Australian Government's own Star Ratings. It is free for families.

Check Eligibility How the Index works
Elderberry at a glance
Homes covered2,590 (all of Australia)
Operators708
Data sourceAustralian Government GEN
Ratings refreshQuarterly
Cost to familiesFree

The Elderberry Index

The Elderberry Index is a 0–5 score computed for every rated home from the four sub-ratings the Australian Government publishes in its Star Ratings program, weighted by their official contributions. It is fully transparent: the same four public inputs, the same weights, for every home in the country.

Sub-ratingWeightMeasures
Residents’ experience33%Annual surveys of residents themselves
Compliance30%Regulatory decisions and sanctions
Staffing and care minutes22%Care minutes delivered vs. targets
Quality measures15%Clinical indicators such as falls and pressure injuries

A home with no published sub-ratings shows as “Not yet rated” rather than being scored or hidden. The national average across all 2,384 rated homes is 3.74.

Where the data comes from

Every figure on Elderberry traces to the Australian Government's GEN aged care data: the GEN Aged Care Service List (homes, addresses, resident places) and the quarterly GEN Star Ratings extract (the four sub-ratings above), currently the 30 June 2025 release. Google review counts and photos, where shown, come from each home's public Google listing and are labelled as such. Always confirm current details with My Aged Care on 1800 200 422 before making a decision.

Independence

Elderberry does not accept payment for rankings, placement in tables, or Index scores; the ordering of every list on this site is determined by the data alone. Reviews from Google are republished unedited, including critical ones.

What Elderberry covers

Browse every aged care home in Australia by state, area or postcode, compare operator brands, read the plain-English guides, or see everything on the map. When you're ready, check your eligibility: five questions, and Elderberry ranks the homes near you by what matters to your family.

Start with your postcode

Every home near you, ranked on the Government's own data.

Check Eligibility