Elderberry Expert Rating and Opinion
The Elderberry Index for Randwick Montefiore Home is 4.07 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and one is worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 232 minutes against a 212-minute daily care target; RN time is 51 against 43.
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Food enjoyment improved in the latest survey
72% positive in 2026, compared with 57% in 2025: 15 percentage points higher.
Worth a closer look
Quality measures rating trails the national average
1 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.33% | 1080 |
| Following up concerns | 84.20% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does Randwick Montefiore Home provide?
In January to March 2026, Randwick Montefiore Home reported 232 minutes of care per resident per day, 20 minutes above its target of 212 minutes. Of those minutes, 51 came from registered nurses, 8 minutes above the registered-nurse target of 43.
Randwick Montefiore Home met both its total and registered-nurse targets in each of the last four quarters. Minutes of care per resident per day ranged from 226 to 234 across those four quarters.
Who provides that care?
Personal care workers provided 181 of the 232 minutes (78.0%), followed by registered nurses (51 minutes, 22.0%). In the same quarter, Randwick Montefiore Home also reported spending on physiotherapists, speech pathologists, dietitians, and lifestyle and recreation workers.
What is the food like at Randwick Montefiore Home?
In the 2026 Residents’ Experience Survey, 72% of residents surveyed at Randwick Montefiore Home said they like the food “always” or “most of the time”, 4.7 percentage points above the average of 67.3% across other homes. The share rose from 57% in 2025. Another 21% answered “some of the time” and 8% “never”.
In January to March 2026, Randwick Montefiore Home spent $30 per resident per day on food, 88% above the sector median of $16. In the same quarter, spending on dietitians was $2.03 per resident per day, 625% above the sector median of $0.28.
How are meals prepared?
Randwick Montefiore Home reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
72% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Randwick Montefiore Home spend on resident care?
In the 2024–25 financial year, Randwick Montefiore Home spent $298.54 per resident per day on care and nursing, 13% above the sector median of $264.85. Total spending was $603.51 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($95.82), administration ($94.78), and cleaning and laundry ($39.80) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($157.27) and registered nurses ($72.78).
What do residents say about Randwick Montefiore Home?
When residents surveyed at Randwick Montefiore Home for the 2026 Residents’ Experience Survey were asked whether staff follow up when they raise things, 98% answered “always” or “most of the time”, above the 84.2% average across other homes by 13.8 percentage points. When residents were asked whether staff explain things to them (89% against 80.2%) and whether they are encouraged to do as much as possible for themselves (95% against 87.1%), answers were also above the average for other homes.
On 6 of the 10 questions other than food, answers at Randwick Montefiore Home were at least 3 percentage points above the average for other homes, and on the rest they were within 3 percentage points.
Do residents feel safe and get the care they need?
When residents surveyed at Randwick Montefiore Home were asked whether they feel safe, 77% answered “always” and 21% “most of the time”. When asked whether they get the care they need, 66% answered “always” and 32% “most of the time”.
Do residents have a say in daily life?
On choice and independence at Randwick Montefiore Home, the share answering “always” or “most of the time” was 100% when asked whether they have a say in their daily activities.
