Elderberry Expert Rating and Opinion
The Elderberry Index for The Brodribb Home is 4.15 out of 5, compared with a national average of 3.81. Three findings stand out as positive.
Things we noticed
Positive standouts
Staff communication is a relative strength
100% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Enjoying the food is above the survey average
88% answered “Always” or “Most of the time”, compared with 70.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.80% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about The Brodribb Home?
Asked in the 2025 Residents’ Experience Survey whether staff explain things to them, 100% of residents surveyed at The Brodribb Home answered “always” or “most of the time”, 18.2 percentage points above the average of 81.8% across other homes. When residents were asked whether they are encouraged to do as much as possible for themselves (100% against 88.6%) and whether the home is well run (100% against 89.3%), answers were also above the average for other homes.
On 9 of the 10 questions other than food, answers at The Brodribb Home were at least 3 percentage points above the average for other homes, and on the rest they were within 3 percentage points.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 89% of residents surveyed at The Brodribb Home answered “always” and 11% “most of the time”. When asked whether they get the care they need, 72% answered “always” and 28% “most of the time”.
Do residents have a say in daily life?
On choice and independence at The Brodribb Home, the share answering “always” or “most of the time” was 100% when asked whether they have a say in their daily activities.
What is the food like at The Brodribb Home?
In the 2025 Residents’ Experience Survey, 88% of residents surveyed at The Brodribb Home said they like the food “always” or “most of the time”, 17.8 percentage points above the average of 70.2% across other homes. The share rose from 80% in 2024. Another 11% answered “some of the time”, and none answered “never”.
In January to March 2026, The Brodribb Home spent $21 per resident per day on food, 31% above the sector median of $16. In the same quarter, spending on dietitians was $0.21 per resident per day, 25% below the sector median of $0.28.
How are meals prepared?
The Brodribb Home reports that breakfast is cooked fresh, while lunch and dinner are prepared by the cook-chill method. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
88% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does The Brodribb Home spend on resident care?
In the 2024–25 financial year, The Brodribb Home spent $230.35 per resident per day on care and nursing, 13% below the sector median of $264.85. Spending across all categories was $412.27 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($49.88), administration ($43.41), and cleaning and laundry ($33.34) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($136.35) and registered nurses ($56.88).
How much care and nursing does The Brodribb Home provide?
The Brodribb Home reported 217 minutes of care per resident per day in January to March 2026, 1 minute above its target of 216 minutes. Of those minutes, 44 came from registered nurses, matching the registered-nurse target of 44.
The Brodribb Home met both its total and registered-nurse targets in two of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 205 to 217.
Who provides that care?
Per resident per day, personal care workers provided 158 minutes, followed by registered nurses (44 minutes) and enrolled nurses (14 minutes). In the same quarter, The Brodribb Home also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
