Elderberry Expert Rating and Opinion
The Elderberry Index for Our Lady Of Consolation Nursing Home is 3.6 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 193 minutes against a 191-minute daily care target; RN time is 41 against 40.
Residents report stronger support for independence
100% answered “Always” or “Most of the time”, compared with 87.2% across other homes.
More residents consistently feel safe
100% answered “Always” or “Most of the time”, compared with 96.2% across other homes.
Worth a closer look
Enjoying the food is below the survey average
42% answered “Always” or “Most of the time”, compared with 67.3% across other homes.
Food enjoyment fell in the latest survey
42% positive in 2026, compared with 60% in 2025: 18 percentage points lower.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.43% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.16% | 1079 |
| Staff explaining things | 80.27% | 1078 |
| Enjoying the food | 67.35% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.72% | 1080 |
What is the food like at Our Lady Of Consolation Nursing Home?
When residents surveyed at Our Lady Of Consolation Nursing Home for the 2026 Residents’ Experience Survey were asked whether they like the food, 42% answered “always” or “most of the time”, 25.3 percentage points below the average of 67.3% across other homes. The share fell from 60% in 2025. Another 39% answered “some of the time” and 19% “never”.
In January to March 2026, Our Lady Of Consolation Nursing Home spent $17 per resident per day on food, 6% above the sector median of $16. In the same quarter, spending on dietitians was $0.27 per resident per day, 4% below the sector median of $0.28.
How are meals prepared?
Our Lady Of Consolation Nursing Home reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
42% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Our Lady Of Consolation Nursing Home?
Asked in the 2026 Residents’ Experience Survey whether staff follow up when they raise things, 74% of residents surveyed at Our Lady Of Consolation Nursing Home answered “always” or “most of the time”, below the 84.2% average across other homes by 10.2 percentage points. When residents were asked whether staff know what they are doing (80% against 89.1%) and whether the home is well run (81% against 88.1%), answers were also below the average for other homes.
The widest gap above other homes came when residents were asked whether they are encouraged to do as much as possible for themselves: 100% answered “always” or “most of the time”, against an average of 87.2%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how the home records and follows up concerns. Of residents asked whether staff follow up when they raise things, 39% answered “always”, 35% “most of the time” and 26% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 84% of residents surveyed at Our Lady Of Consolation Nursing Home answered “always” and 16% “most of the time”. When asked whether they get the care they need, 55% answered “always” and 42% “most of the time”.
How does Our Lady Of Consolation Nursing Home spend on resident care?
In the 2024–25 financial year, Our Lady Of Consolation Nursing Home spent $216.19 per resident per day on care and nursing, 18% below the sector median of $264.85. Total spending was $373.58 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($46.90), administration ($40.03), and cleaning and laundry ($26.74) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($121.32) and registered nurses ($59.32).
How much care and nursing does Our Lady Of Consolation Nursing Home provide?
In January to March 2026, Our Lady Of Consolation Nursing Home reported 193 minutes of care per resident per day, 2 minutes above its target of 191 minutes. Registered nurses provided 41 of those minutes, 1 minute above the registered-nurse target of 40.
Our Lady Of Consolation Nursing Home met both its total and registered-nurse targets in each of the last four quarters. Minutes of care per resident per day ranged from 189 to 195 across those four quarters.
Who provides that care?
Of the 193 minutes, personal care workers provided 152 (78.8%), followed by registered nurses (41 minutes, 21.2%). Our Lady Of Consolation Nursing Home also reported spending on physiotherapists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
