Elderberry Expert Rating and Opinion
The Elderberry Index for mecwacare Long Gully is 3.85 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Elderberry Index
3.85 / 5
Residents’ experience
4 / 5
Compliance
4 / 5
Staffing
4 / 5
Quality measures
3 / 5
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 101% on caring staff, versus 95.9% and 96.0% across other homes.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Compliance rating trails the national average
4 out of 5, compared with 4.83 across other rated homes in the August 2026 extract.
Fewer residents feel they have a say in daily life
76% answered “Always” or “Most of the time”, compared with 93.2% across other homes.
Following up concerns is below the survey average
75% answered “Always” or “Most of the time”, compared with 85.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.28% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.21% | 1354 |
What do residents say about mecwacare Long Gully?
In the 2025 Residents’ Experience Survey, 101% of residents surveyed at mecwacare Long Gully answered “always” or “most of the time” when asked whether they are encouraged to do as much as possible for themselves, above the 88.6% average across other homes by 12.4 percentage points. Answers were also above the average for other homes when residents were asked whether staff know what they are doing (101% against 89.5%) and whether they get the care they need (101% against 94.5%).
The largest gap below other homes was when residents were asked whether they have a say in their daily activities: 76% answered “always” or “most of the time”, against an average of 93.2%. In all, answers on 2 of the 10 questions were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how residents have a say in daily activities. Of residents asked whether they have a say in their daily activities, 63% answered “always”, 13% “most of the time” and 25% “some of the time”; none answered “never”.
Do residents feel safe?
When residents surveyed at mecwacare Long Gully were asked whether they feel safe, 75% answered “always” and 25% “most of the time”.
How much care and nursing does mecwacare Long Gully provide?
In January to March 2026, mecwacare Long Gully reported 215 minutes of care per resident per day, 4 minutes above its target of 211 minutes. Registered nurses provided 79 of those minutes, 35 minutes above the registered-nurse target of 44.
Who provides that care?
Of the 215 minutes, personal care workers provided 132 (61.4%), followed by registered nurses (79 minutes, 36.7%) and enrolled nurses (4 minutes, 1.9%). In the same quarter, mecwacare Long Gully also reported spending on physiotherapists, podiatrists, dietitians, and lifestyle and recreation workers.
How much does mecwacare Long Gully spend on food?
Food spending at mecwacare Long Gully in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. Spending on dietitians in the same quarter was $0.50 per resident per day, 79% above the sector median of $0.28.
How are meals prepared?
According to mecwacare Long Gully, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
