Elderberry Expert Rating and Opinion
The Elderberry Index for Juniper Korumup is 3.82 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Staff communication is a relative strength
100% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Getting needed care is above the survey average
100% answered “Always” or “Most of the time”, compared with 94.5% across other homes.
Worth a closer look
Food enjoyment fell in the latest survey
57% positive in 2025, compared with 71% in 2024: 14 percentage points lower.
How well the home is run is below the survey average
71% answered “Always” or “Most of the time”, compared with 89.3% across other homes.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.46% | 1354 |
| How well the home is run | 89.34% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.49% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.80% | 1354 |
| Enjoying the food | 70.27% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about Juniper Korumup?
When residents surveyed at Juniper Korumup for the 2025 Residents’ Experience Survey were asked whether the home is well run, 71% answered “always” or “most of the time”, 18.3 percentage points below the average of 89.3% across other homes. Answers were also below the average for other homes when residents were asked whether they feel safe (85% against 96.5%) and whether staff know what they are doing (79% against 89.5%).
The widest gap above other homes came when residents were asked whether staff explain things to them: 100% answered “always” or “most of the time”, against an average of 81.8%. In all, answers on 3 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about who runs the home day to day and how changes are communicated. When residents were asked whether the home is well run, 21% answered “always”, 50% “most of the time” and 29% “some of the time”; none answered “never”.
Do residents get the care they need?
Asked whether they get the care they need, 43% of residents surveyed at Juniper Korumup answered “always” and 57% “most of the time”.
How does Juniper Korumup spend on resident care?
In the 2024–25 financial year, Juniper Korumup spent $314.31 per resident per day on care and nursing, 19% above the sector median of $264.85. Spending across all categories was $511.77 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included accommodation and maintenance ($67.02), administration ($58.23), and cleaning and laundry ($29.86) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($165.74) and registered nurses ($101.56).
How much care and nursing does Juniper Korumup provide?
Juniper Korumup reported 213 minutes of care per resident per day in January to March 2026, 6 minutes above its target of 207 minutes. Registered nurses provided 51 of those minutes, 8 minutes above the registered-nurse target of 43.
Juniper Korumup met both its total and registered-nurse targets in three of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 206 to 272.
Who provides that care?
Of the 213 minutes, personal care workers provided 156 (73.2%), followed by registered nurses (51 minutes, 23.9%) and enrolled nurses (6 minutes, 2.8%). Juniper Korumup also reported spending on physiotherapists, speech pathologists, and lifestyle and recreation workers in the same quarter.
What is the food like at Juniper Korumup?
When residents surveyed at Juniper Korumup for the 2025 Residents’ Experience Survey were asked whether they like the food, 57% answered “always” or “most of the time”, 13.3 percentage points below the average of 70.3% across other homes. The share fell from 71% in 2024. Another 43% answered “some of the time”, and none answered “never”.
In January to March 2026, Juniper Korumup spent $17 per resident per day on food, 6% above the sector median of $16. In the same quarter, Juniper Korumup reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
Juniper Korumup reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
57% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
