Elderberry Expert Rating and Opinion
The Elderberry Index for Burswood Care Annie Bryson McKeown Lodge is 3.82 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 211 minutes against a 210-minute daily care target; RN time is 49 against 43.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
More residents feel they have a say in daily life
100% answered “Always” or “Most of the time”, compared with 93.2% across other homes.
Worth a closer look
Enjoying the food is below the survey average
42% answered “Always” or “Most of the time”, compared with 70.3% across other homes.
Food enjoyment fell in the latest survey
42% positive in 2025, compared with 67% in 2024: 25 percentage points lower.
Fewer residents say staff explain things consistently
59% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.60% | 1354 |
| Staff explaining things | 81.83% | 1354 |
| Enjoying the food | 70.28% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about Burswood Care Annie Bryson McKeown Lodge?
Asked in the 2025 Residents’ Experience Survey whether staff explain things to them, 59% of residents surveyed at Burswood Care Annie Bryson McKeown Lodge answered “always” or “most of the time”, 22.8 percentage points below the average of 81.8% across other homes. Answers were also below the average for other homes when residents were asked whether they are encouraged to do as much as possible for themselves (75% against 88.6%) and whether the home is well run (84% against 89.3%).
The widest gap above other homes came when residents were asked whether they have a say in their daily activities: 100% answered “always” or “most of the time”, against an average of 93.2%. In all, answers on 4 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how staff explain changes to care. Of residents asked whether staff explain things to them, 17% answered “always”, 42% “most of the time” and 42% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 75% of residents surveyed at Burswood Care Annie Bryson McKeown Lodge answered “always” and 25% “most of the time”. When asked whether they get the care they need, 67% answered “always” and 33% “most of the time”.
What is the food like at Burswood Care Annie Bryson McKeown Lodge?
In the 2025 Residents’ Experience Survey, 42% of residents surveyed at Burswood Care Annie Bryson McKeown Lodge said they like the food “always” or “most of the time”, 28.3 percentage points below the average of 70.3% across other homes. The share fell from 67% in 2024. Another 50% answered “some of the time” and 8% “never”.
Food spending at Burswood Care Annie Bryson McKeown Lodge in January to March 2026 was $16 per resident per day, in line with the sector median of $16. In the same quarter, Burswood Care Annie Bryson McKeown Lodge reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
According to Burswood Care Annie Bryson McKeown Lodge, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
42% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Burswood Care Annie Bryson McKeown Lodge spend on resident care?
Total spending at Burswood Care Annie Bryson McKeown Lodge in the 2024–25 financial year was $348.98 per resident per day, and care and nursing made up 69.9% of it. Care and nursing spending of $243.93 was 8% below the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included cleaning and laundry ($34.73), accommodation and maintenance ($24) and administration ($18.17) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($142.25) and registered nurses ($57.60).
How much care and nursing does Burswood Care Annie Bryson McKeown Lodge provide?
In January to March 2026, Burswood Care Annie Bryson McKeown Lodge reported 211 minutes of care per resident per day, 1 minute above its target of 210 minutes. Of those minutes, 49 came from registered nurses, 6 minutes above the registered-nurse target of 43.
Burswood Care Annie Bryson McKeown Lodge met both its total and registered-nurse targets in each of the last four quarters. Minutes of care per resident per day ranged from 211 to 217 across those four quarters.
Who provides that care?
Personal care workers provided 155 of the 211 minutes (73.5%), followed by registered nurses (49 minutes, 23.2%) and enrolled nurses (7 minutes, 3.3%). In the same quarter, Burswood Care Annie Bryson McKeown Lodge also reported spending on physiotherapists, podiatrists, and lifestyle and recreation workers.
