Elderberry Expert Rating and Opinion
The residents’ experience rating for Blue Care Bli Bli Aged Care Facility is 4 out of 5, against a national average of 3.62. Three findings stand out as positive.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Enjoying the food is above the survey average
82% answered “Always” or “Most of the time”, compared with 67.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2366 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2396 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.24% | 1078 |
| Enjoying the food | 67.33% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
What do residents say about Blue Care Bli Bli Aged Care Facility?
When residents surveyed at Blue Care Bli Bli Aged Care Facility for the 2026 Residents’ Experience Survey were asked whether staff explain things to them, 94% answered “always” or “most of the time”, 13.8 percentage points above the average of 80.2% across other homes. Answers were also above the average for other homes when residents were asked whether they are encouraged to do as much as possible for themselves (100% against 87.1%) and whether staff know what they are doing (100% against 89.1%).
At Blue Care Bli Bli Aged Care Facility, answers were at least 3 percentage points above the average for other homes on all 10 questions other than food.
Do residents feel safe and get the care they need?
When residents surveyed at Blue Care Bli Bli Aged Care Facility were asked whether they feel safe, 76% answered “always” and 24% “most of the time”. When asked whether they get the care they need, 65% answered “always” and 35% “most of the time”.
Do residents have a say in daily life?
For choice and independence, the share of “always” or “most of the time” answers at Blue Care Bli Bli Aged Care Facility was 100% when asked whether they have a say in their daily activities.
What is the food like at Blue Care Bli Bli Aged Care Facility?
When residents surveyed at Blue Care Bli Bli Aged Care Facility for the 2026 Residents’ Experience Survey were asked whether they like the food, 82% answered “always” or “most of the time”, 14.7 percentage points above the average of 67.3% across other homes. Another 12% answered “some of the time” and 6% “never”.
In January to March 2026, Blue Care Bli Bli Aged Care Facility spent $16 per resident per day on food, in line with the sector median of $16. In the same quarter, Blue Care Bli Bli Aged Care Facility reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
Blue Care Bli Bli Aged Care Facility reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
82% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Blue Care Bli Bli Aged Care Facility provide?
Blue Care Bli Bli Aged Care Facility reported 215 minutes of care per resident per day in January to March 2026, 4 minutes above its target of 211 minutes. Registered nurses provided 46 of those minutes, 3 minutes above the registered-nurse target of 43.
Who provides that care?
Personal care workers provided 166 minutes per resident per day, followed by registered nurses (46 minutes) and enrolled nurses (2 minutes). Blue Care Bli Bli Aged Care Facility also reported spending on podiatrists and lifestyle and recreation workers in the same quarter.
