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Yeltana Nursing Home

Yeltana Nursing Home is a 59-place residential aged care home at 25 Newton Street, Whyalla SA 5600, run by Helping Hand Aged Care. It scores 3.3 on the Elderberry Index.

At a glance

  • Room prices from$360,000
  • Rooms53
  • Occupancy91–100%
  • Respite care
  • Dementia and memory support
  • Gazebo
  • Rotating menu
  • Scenic views
  • Gardens and landscaping
  • Herb or vegetable garden
  • Chef prepared meals
  • Dietitian or nutritionist
  • Allied health services
  • Beauty services
  • Lifestyle activities
  • On-site hairdressing
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Elderberry Expert Rating and Opinion

The Elderberry Index for Yeltana Nursing Home is 3.3 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.

Elderberry Index

3.3 / 5

National average 3.81

Residents’ experience

3 / 5

National average 3.62

Compliance

5 / 5

National average 4.83

Staffing

3 / 5

National average 3.18

Quality measures

1 / 5

National average 3.07

Things we noticed

Positive standouts

  • Food enjoyment improved in the latest survey

    77% positive in 2025, compared with 61% in 2024: 16 percentage points higher.

  • Enjoying the food is above the survey average

    77% answered “Always” or “Most of the time”, compared with 70.3% across other homes.

  • Staff communication is a relative strength

    85% answered “Always” or “Most of the time”, compared with 81.8% across other homes.

Worth a closer look

  • Reported care time falls short of a staffing target

    Total care: 231 vs 224 minutes; registered nurses: 41 vs 45 minutes per resident per day.

  • Quality measures rating trails the national average

    1 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.

  • Fewer residents feel they have a say in daily life

    77% answered “Always” or “Most of the time”, compared with 93.2% across other homes.

Sources and Explanation

This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.

Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.

How findings are selected

Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.

Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.

A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.

My Aged Care home profile · Government Star Ratings extract

Benchmark populations

MeasureMeanOther homes
Elderberry Index3.812365
Residents’ experience3.622434
Compliance4.832395
Staffing3.182454
Quality measures3.072456
Respectful treatment95.87%1354
Feeling safe96.45%1354
How well the home is run89.33%1354
Getting needed care94.48%1354
Confidence in staff skills89.48%1354
Encouragement to stay independent88.60%1354
Staff explaining things81.81%1354
Enjoying the food70.26%1354
Following up concerns85.20%1354
Kind and caring staff95.96%1354
Having a say in daily life93.21%1354

How much care and nursing does Yeltana Nursing Home provide?

Yeltana Nursing Home reported 231 minutes of care per resident per day in January to March 2026, 7 minutes above its target of 224 minutes. Registered nurses provided 41 of those minutes, 4 minutes below the registered-nurse target of 45.

In none of the last four quarters did Yeltana Nursing Home meet both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 221 to 235.

Who provides that care?

Of the 231 minutes, personal care workers provided 156 (67.5%), followed by registered nurses (41 minutes, 17.7%) and enrolled nurses (34 minutes, 14.7%). Yeltana Nursing Home also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.

What do residents say about Yeltana Nursing Home?

In the 2025 Residents’ Experience Survey, 77% of residents surveyed at Yeltana Nursing Home answered “always” or “most of the time” when asked whether they have a say in their daily activities, 16.2 percentage points below the average of 93.2% across other homes. When residents were asked whether they are encouraged to do as much as possible for themselves (76% against 88.6%) and whether staff treat them with respect (85% against 95.9%), answers were also below the average for other homes.

The widest gap above other homes came when residents were asked whether staff explain things to them: 85% answered “always” or “most of the time”, against an average of 81.8%.

What should you ask about on a visit?

A visit is a chance to ask about how residents have a say in daily activities. When residents were asked whether they have a say in their daily activities, 46% answered “always”, 31% “most of the time”, 15% “some of the time” and 8% “never”.

Do residents feel safe and get the care they need?

When residents surveyed at Yeltana Nursing Home were asked whether they feel safe, 69% answered “always” and 23% “most of the time”. When asked whether they get the care they need, 46% answered “always” and 38% “most of the time”.

What is the food like at Yeltana Nursing Home?

When residents surveyed at Yeltana Nursing Home for the 2025 Residents’ Experience Survey were asked whether they like the food, 77% answered “always” or “most of the time”, 6.7 percentage points above the average of 70.3% across other homes. The share rose from 61% in 2024. Another 15% answered “some of the time” and 8% “never”.

In January to March 2026, Yeltana Nursing Home spent $19 per resident per day on food, 19% above the sector median of $16. In the same quarter, spending on dietitians was $1.05 per resident per day, 275% above the sector median of $0.28.

How are meals prepared?

According to Yeltana Nursing Home, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.

Do residents enjoy the food?

Residents who answered “Always” or “Most of the time”.

77% of surveyed residents

Spending & preparation

Daily spending on food and dietitian services, and how meals are prepared.

Sources and Explanation

How does Yeltana Nursing Home spend on resident care?

In the 2024–25 financial year, Yeltana Nursing Home spent $465.52 per resident per day, and care and nursing made up 61.0% of it. Care and nursing spending of $284.14 was 7% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.

Where does the rest of the spending go?

Spending on other categories included administration ($71.94), cleaning and laundry ($54.51), and accommodation and maintenance ($23.69) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($135.10) and registered nurses ($66.58).

Digital clay-style illustration of a house with a veranda and garden.

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