Elderberry Expert Rating and Opinion
The Elderberry Index for Wynyard Care Centre is 4.01 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
85% enjoy meals vs 70.2% across other homes; spending is $13 vs a $16 sector median.
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Food enjoyment improved in the latest survey
85% positive in 2025, compared with 64% in 2024: 21 percentage points higher.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 214 vs 218 minutes; registered nurses: 43 vs 44 minutes per resident per day.
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Fewer residents say staff explain things consistently
77% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does Wynyard Care Centre provide?
In January to March 2026, Wynyard Care Centre reported 214 minutes of care per resident per day, 4 minutes below its target of 218 minutes. Of those minutes, 43 came from registered nurses, 1 minute below the registered-nurse target of 44.
In three of the last four quarters, Wynyard Care Centre met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 214 to 234.
Who provides that care?
Personal care workers provided 160 of the 214 minutes (74.8%), followed by registered nurses (43 minutes, 20.1%) and enrolled nurses (11 minutes, 5.1%). Wynyard Care Centre also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What is the food like at Wynyard Care Centre?
When residents surveyed at Wynyard Care Centre for the 2025 Residents’ Experience Survey were asked whether they like the food, 85% answered “always” or “most of the time”, 14.8 percentage points above the average of 70.2% across other homes. The share rose from 64% in 2024. Another 15% answered “never”.
In January to March 2026, Wynyard Care Centre spent $13 per resident per day on food, 19% below the sector median of $16. In the same quarter, spending on dietitians was $0.59 per resident per day, 111% above the sector median of $0.28.
How are meals prepared?
According to Wynyard Care Centre, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
85% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Wynyard Care Centre?
Asked in the 2025 Residents’ Experience Survey whether they have a say in their daily activities, 100% of residents surveyed at Wynyard Care Centre answered “always” or “most of the time”, above the 93.2% average across other homes by 6.8 percentage points. When residents were asked whether they get the care they need (100% against 94.5%) and whether they are encouraged to do as much as possible for themselves (93% against 88.6%), answers were also above the average for other homes.
The widest gap below other homes came when residents were asked whether staff explain things to them: 77% answered “always” or “most of the time”, against an average of 81.8%. Altogether, answers on 3 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how staff explain changes to care. When residents were asked whether staff explain things to them, 46% answered “always”, 31% “most of the time” and 23% “some of the time”; none answered “never”.
Do residents feel safe?
Asked whether they feel safe, 69% of residents surveyed at Wynyard Care Centre answered “always” and 23% “most of the time”.
How does Wynyard Care Centre spend on resident care?
Total spending at Wynyard Care Centre in the 2024–25 financial year was $428.12 per resident per day, and care and nursing made up 65.4% of it. Care and nursing spending of $280.01 was 6% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($44.17), accommodation and maintenance ($36.87), and cleaning and laundry ($28.59) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($142.73) and registered nurses ($60.91).
