Elderberry Expert Rating and Opinion
The Elderberry Index for Umina Park Home For The Aged is 4.37 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Elderberry Index
4.37 / 5
Residents’ experience
4 / 5
Compliance
5 / 5
Staffing
5 / 5
Quality measures
3 / 5
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
81% enjoy meals vs 70.3% across other homes; spending is $14 vs a $16 sector median.
Care and registered-nurse targets met in four reported quarters
The latest quarter records 228 minutes against a 215-minute daily care target; RN time is 44 against 43.
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Getting needed care is below the survey average
88% answered “Always” or “Most of the time”, compared with 94.5% across other homes.
Kind and caring staff is below the survey average
91% answered “Always” or “Most of the time”, compared with 96.0% across other homes.
Confidence in staff skills is below the survey average
85% answered “Always” or “Most of the time”, compared with 89.5% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does Umina Park Home For The Aged provide?
In January to March 2026, Umina Park Home For The Aged reported 228 minutes of care per resident per day, 13 minutes above its target of 215 minutes. Of those minutes, 44 came from registered nurses, 1 minute above the registered-nurse target of 43.
Umina Park Home For The Aged met both its total and registered-nurse targets in each of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 228 to 241.
Who provides that care?
Personal care workers provided 167 of the 228 minutes (73.2%), followed by registered nurses (44 minutes, 19.3%) and enrolled nurses (17 minutes, 7.5%). Umina Park Home For The Aged also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What is the food like at Umina Park Home For The Aged?
When residents surveyed at Umina Park Home For The Aged for the 2025 Residents’ Experience Survey were asked whether they like the food, 81% answered “always” or “most of the time”, 10.7 percentage points above the average of 70.3% across other homes. The share rose from 65% in 2024. Another 16% answered “some of the time” and 3% “never”.
Food spending at Umina Park Home For The Aged in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. Spending on dietitians in the same quarter was $0.47 per resident per day, 68% above the sector median of $0.28.
How are meals prepared?
Umina Park Home For The Aged reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
81% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Umina Park Home For The Aged spend on resident care?
Spending on care and nursing at Umina Park Home For The Aged in the 2024–25 financial year was $296.46 per resident per day, 12% above the sector median of $264.85. Spending across all categories was $506 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($73.81), administration ($58.72), and cleaning and laundry ($29.49) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($162.89) and registered nurses ($78.51).
What do residents say about Umina Park Home For The Aged?
Asked in the 2025 Residents’ Experience Survey whether they have a say in their daily activities, 100% of residents surveyed at Umina Park Home For The Aged answered “always” or “most of the time”, 6.8 percentage points above the average of 93.2% across other homes. When residents were asked whether the home is well run (94% against 89.3%) and whether they feel safe (100% against 96.4%), answers were also above the average for other homes.
The largest gap below other homes was when residents were asked whether they get the care they need: 88% answered “always” or “most of the time”, against an average of 94.5%. In all, answers on 3 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how care plans are reviewed and changed. Of residents asked whether they get the care they need, 72% answered “always”, 16% “most of the time” and 13% “some of the time”; none answered “never”.
Do residents have a say in daily life?
For choice and independence, the share of “always” or “most of the time” answers at Umina Park Home For The Aged was 87% when asked whether they are encouraged to do as much as possible for themselves.











