Elderberry Expert Rating and Opinion
The Elderberry Index for Whiddon Glenfield Easton Park is 4 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 240 minutes against a 220-minute daily care target; RN time is 48 against 44.
Food enjoyment improved in the latest survey
67% positive in 2026, compared with 56% in 2025: 11 percentage points higher.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Quality measures rating trails the national average
2 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Getting needed care is below the survey average
85% answered “Always” or “Most of the time”, compared with 94.4% across other homes.
Kind and caring staff is below the survey average
89% answered “Always” or “Most of the time”, compared with 95.4% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.43% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.34% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does Whiddon Glenfield Easton Park provide?
Whiddon Glenfield Easton Park reported 240 minutes of care per resident per day in January to March 2026, 20 minutes above its target of 220 minutes. Of those minutes, 48 came from registered nurses, 4 minutes above the registered-nurse target of 44.
Whiddon Glenfield Easton Park met both its total and registered-nurse targets in each of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 235 to 240.
Who provides that care?
Of the 240 minutes, personal care workers provided 192 (80.0%), followed by registered nurses (48 minutes, 20.0%). Whiddon Glenfield Easton Park also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What do residents say about Whiddon Glenfield Easton Park?
In the 2026 Residents’ Experience Survey, 85% of residents surveyed at Whiddon Glenfield Easton Park answered “always” or “most of the time” when asked whether they get the care they need, 9.4 percentage points below the average of 94.4% across other homes. Answers were also below the average for other homes when residents were asked whether staff are kind and caring (89% against 95.4%) and whether staff know what they are doing (85% against 89.1%).
The largest gap above other homes was when residents were asked whether staff follow up when they raise things: 93% answered “always” or “most of the time”, against an average of 84.2%. In all, answers on 3 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how care plans are reviewed and changed. Of residents asked whether they get the care they need, 70% answered “always”, 15% “most of the time” and 15% “some of the time”; none answered “never”.
Do residents feel safe?
When residents surveyed at Whiddon Glenfield Easton Park were asked whether they feel safe, 70% answered “always” and 26% “most of the time”.
How does Whiddon Glenfield Easton Park spend on resident care?
Total spending at Whiddon Glenfield Easton Park in the 2024–25 financial year was $393.25 per resident per day, and care and nursing made up 62.7% of it. Care and nursing spending of $246.62 was 7% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($43.73), cleaning and laundry ($29.87), and accommodation and maintenance ($27.69) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($131.45) and registered nurses ($70.75).
What is the food like at Whiddon Glenfield Easton Park?
In the 2026 Residents’ Experience Survey, 67% of residents surveyed at Whiddon Glenfield Easton Park said they like the food “always” or “most of the time”, 11 percentage points higher than the 56% recorded in 2025. Another 33% answered “some of the time”, and none answered “never”.
Food spending at Whiddon Glenfield Easton Park in January to March 2026 was $17 per resident per day, 6% above the sector median of $16. In the same quarter, spending on dietitians was $0.42 per resident per day, 50% above the sector median of $0.28.
How are meals prepared?
According to Whiddon Glenfield Easton Park, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
67% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
