Elderberry Expert Rating and Opinion
The Elderberry Index for Werombi Court is 3.75 out of 5, compared with a national average of 3.81. Two findings stand out as positive, and one is worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 216 minutes against a 211-minute daily care target; RN time is 44 against 43.
Quality measures rating exceeds the national average
4 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Worth a closer look
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. No survey comparison is made: the survey year in the ratings extract does not match this home’s latest survey. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
How much care and nursing does Werombi Court provide?
In January to March 2026, Werombi Court reported 216 minutes of care per resident per day, 5 minutes above its target of 211 minutes. Of those minutes, 44 came from registered nurses, 1 minute above the registered-nurse target of 43.
Werombi Court met both its total and registered-nurse targets in each of the last four quarters. Minutes of care per resident per day ranged from 216 to 234 across those four quarters.
Who provides that care?
Personal care workers provided 172 of the 216 minutes (79.6%), followed by registered nurses (44 minutes, 20.4%). Werombi Court also reported spending on podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
How does Werombi Court spend on resident care?
Spending on care and nursing at Werombi Court in the 2024–25 financial year was $216.35 per resident per day, 18% below the sector median of $264.85. Spending across all categories was $371.27 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($53.48), accommodation and maintenance ($35.79), and cleaning and laundry ($27.11) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($146.53) and registered nurses ($50.84).
What is the food like at Werombi Court?
When residents surveyed at Werombi Court for the 2026 Residents’ Experience Survey were asked whether they like the food, 85% answered “always” or “most of the time”, 12 percentage points higher than the 73% recorded in 2025. Another 12% answered “some of the time” and 4% “never”.
In January to March 2026, Werombi Court spent $17 per resident per day on food, 6% above the sector median of $16. In the same quarter, spending on dietitians was $0.20 per resident per day, 29% below the sector median of $0.28.
How are meals prepared?
According to Werombi Court, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
85% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Werombi Court?
In the 2026 Residents’ Experience Survey, the highest share of “always” or “most of the time” answers from residents surveyed at Werombi Court, 100%, came on 8 of the 10 questions other than food, including whether staff treat them with respect. The lowest share was 65%, when residents were asked whether staff explain things to them.
What should you ask about on a visit?
A visit is a chance to ask about how staff explain changes to care. When residents were asked whether staff explain things to them, 19% answered “always”, 46% “most of the time” and 35% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 88% of residents surveyed at Werombi Court answered “always” and 12% “most of the time”. When asked whether they get the care they need, 85% answered “always” and 15% “most of the time”.
