Elderberry Expert Rating and Opinion
The Elderberry Index for Villa Maria Catholic Homes St Bernadette's Aged Care Residence is 3.89 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Food enjoyment improved in the latest survey
82% positive in 2026, compared with 69% in 2025: 13 percentage points higher.
Worth a closer look
Quality measures rating trails the national average
2 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Support for independence is below the survey average
83% answered “Always” or “Most of the time”, compared with 87.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.16% | 1079 |
| Staff explaining things | 80.26% | 1078 |
| Enjoying the food | 67.33% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does Villa Maria Catholic Homes St Bernadette's Aged Care Residence provide?
Villa Maria Catholic Homes St Bernadette's Aged Care Residence reported 260 minutes of care per resident per day in January to March 2026, 36 minutes above its target of 224 minutes. Registered nurses provided 47 of those minutes, 2 minutes above the registered-nurse target of 45.
Villa Maria Catholic Homes St Bernadette's Aged Care Residence met both its total and registered-nurse targets in two of the last four quarters. Minutes of care per resident per day ranged from 232 to 260 across those four quarters.
Who provides that care?
Personal care workers provided 192 of the 260 minutes (73.8%), followed by registered nurses (47 minutes, 18.1%) and enrolled nurses (21 minutes, 8.1%). Villa Maria Catholic Homes St Bernadette's Aged Care Residence also reported spending on podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What is the food like at Villa Maria Catholic Homes St Bernadette's Aged Care Residence?
When residents surveyed at Villa Maria Catholic Homes St Bernadette's Aged Care Residence for the 2026 Residents’ Experience Survey were asked whether they like the food, 82% answered “always” or “most of the time”, 14.7 percentage points above the average of 67.3% across other homes. The share rose from 69% in 2025. Another 18% answered “some of the time”, and none answered “never”.
In January to March 2026, Villa Maria Catholic Homes St Bernadette's Aged Care Residence spent $17 per resident per day on food, 6% above the sector median of $16. Spending on dietitians in the same quarter was $0.30 per resident per day, 7% above the sector median of $0.28.
How are meals prepared?
According to Villa Maria Catholic Homes St Bernadette's Aged Care Residence, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
82% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Villa Maria Catholic Homes St Bernadette's Aged Care Residence?
When residents surveyed at Villa Maria Catholic Homes St Bernadette's Aged Care Residence for the 2026 Residents’ Experience Survey were asked whether staff follow up when they raise things, 95% answered “always” or “most of the time”, 10.8 percentage points above the average of 84.2% across other homes. Answers were also above the average for other homes when residents were asked whether the home is well run (95% against 88.1%) and whether they get the care they need (100% against 94.4%).
The widest gap below other homes came when residents were asked whether they are encouraged to do as much as possible for themselves: 83% answered “always” or “most of the time”, against an average of 87.2%.
What should you ask about on a visit?
A visit is a chance to ask about how staff support residents to do things for themselves. When residents were asked whether they are encouraged to do as much as possible for themselves, 18% answered “always”, 65% “most of the time” and 18% “some of the time”; none answered “never”.
Do residents feel safe?
Asked whether they feel safe, 76% of residents surveyed at Villa Maria Catholic Homes St Bernadette's Aged Care Residence answered “always” and 24% “most of the time”.
How does Villa Maria Catholic Homes St Bernadette's Aged Care Residence spend on resident care?
In the 2024–25 financial year, Villa Maria Catholic Homes St Bernadette's Aged Care Residence spent $455.23 per resident per day, and care and nursing made up 63.7% of it. Care and nursing spending of $290.13 was 10% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($47.26), accommodation and maintenance ($42.16), and cleaning and laundry ($26.79) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($181.21) and registered nurses ($67.79).
