Elderberry Expert Rating and Opinion
The Elderberry Index for Villa Maria Catholic Homes Justin Villa Aged Care Residence is 4.67 out of 5, against a national average of 3.81. Three findings stand out as positive.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.
Care and registered-nurse targets met in four reported quarters
The latest quarter records 346 minutes against a 197-minute daily care target; RN time is 181 against 40.
Enjoying the food is above the survey average
100% answered “Always” or “Most of the time”, compared with 67.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.24% | 1078 |
| Enjoying the food | 67.31% | 1080 |
| Following up concerns | 84.20% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does Villa Maria Catholic Homes Justin Villa Aged Care Residence provide?
Villa Maria Catholic Homes Justin Villa Aged Care Residence reported 346 minutes of care per resident per day in January to March 2026, 149 minutes above its target of 197 minutes. Of those minutes, 181 came from registered nurses, 141 minutes above the registered-nurse target of 40.
In each of the last four quarters, Villa Maria Catholic Homes Justin Villa Aged Care Residence met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 319 to 362.
Who provides that care?
Of the 346 minutes, registered nurses provided 181 (52.3%), followed by personal care workers (165 minutes, 47.7%). In the same quarter, Villa Maria Catholic Homes Justin Villa Aged Care Residence also reported spending on podiatrists, dietitians, and lifestyle and recreation workers.
What do residents say about Villa Maria Catholic Homes Justin Villa Aged Care Residence?
In the 2026 Residents’ Experience Survey, 100% of residents surveyed at Villa Maria Catholic Homes Justin Villa Aged Care Residence answered “always” or “most of the time” when asked whether staff explain things to them, above the 80.2% average across other homes by 19.8 percentage points. Answers were also above the average for other homes when residents were asked whether staff follow up when they raise things (100% against 84.2%) and whether they are encouraged to do as much as possible for themselves (100% against 87.1%).
At Villa Maria Catholic Homes Justin Villa Aged Care Residence, answers were at least 3 percentage points above the average for other homes on all 10 questions other than food.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 100% of residents surveyed at Villa Maria Catholic Homes Justin Villa Aged Care Residence answered “always”. When asked whether they get the care they need, 83% answered “always” and 17% “most of the time”.
Do residents have a say in daily life?
On choice and independence at Villa Maria Catholic Homes Justin Villa Aged Care Residence, the share answering “always” or “most of the time” was 100% when asked whether they have a say in their daily activities.
What is the food like at Villa Maria Catholic Homes Justin Villa Aged Care Residence?
When residents surveyed at Villa Maria Catholic Homes Justin Villa Aged Care Residence for the 2026 Residents’ Experience Survey were asked whether they like the food, 100% answered “always” or “most of the time”, 32.7 percentage points above the average of 67.3% across other homes. The share rose from 71% in 2025.
In January to March 2026, Villa Maria Catholic Homes Justin Villa Aged Care Residence spent $18 per resident per day on food, 13% above the sector median of $16. In the same quarter, spending on dietitians was $1.23 per resident per day, 339% above the sector median of $0.28.
How are meals prepared?
Villa Maria Catholic Homes Justin Villa Aged Care Residence reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
100% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Villa Maria Catholic Homes Justin Villa Aged Care Residence spend on resident care?
In the 2024–25 financial year, Villa Maria Catholic Homes Justin Villa Aged Care Residence spent $502.78 per resident per day on care and nursing, 90% above the sector median of $264.85. Total spending was $757.44 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($78.84), accommodation and maintenance ($42.34), and cleaning and laundry ($33.11) per resident per day. Within care and nursing, the largest amounts per resident per day went to registered nurses ($281.20) and personal care workers and assistants in nursing ($138.76).
