Elderberry Expert Rating and Opinion
The Elderberry Index for St Basil's Aegean Village is 3.82 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Elderberry Index
3.82 / 5
Residents’ experience
3 / 5
Compliance
5 / 5
Staffing
4 / 5
Quality measures
3 / 5
Things we noticed
Positive standouts
Food enjoyment improved in the latest survey
67% positive in 2025, compared with 53% in 2024: 14 percentage points higher.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Residents report stronger support for independence
100% answered “Always” or “Most of the time”, compared with 88.6% across other homes.
Worth a closer look
Fewer residents feel they have a say in daily life
72% answered “Always” or “Most of the time”, compared with 93.2% across other homes.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Confidence in staff skills is below the survey average
78% answered “Always” or “Most of the time”, compared with 89.5% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.49% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.21% | 1354 |
What do residents say about St Basil's Aegean Village?
In the 2025 Residents’ Experience Survey, 72% of residents surveyed at St Basil's Aegean Village answered “always” or “most of the time” when asked whether they have a say in their daily activities, below the 93.2% average across other homes by 21.2 percentage points. When residents were asked whether staff know what they are doing (78% against 89.5%) and whether they get the care they need (83% against 94.5%), answers were also below the average for other homes.
The widest gap above other homes came when residents were asked whether they are encouraged to do as much as possible for themselves: 100% answered “always” or “most of the time”, against an average of 88.6%.
What should you ask about on a visit?
On a visit, you can ask about how residents have a say in daily activities. When residents were asked whether they have a say in their daily activities, 61% answered “always”, 11% “most of the time” and 28% “some of the time”; none answered “never”.
Do residents feel safe?
When residents surveyed at St Basil's Aegean Village were asked whether they feel safe, 50% answered “always” and 39% “most of the time”.
How much care and nursing does St Basil's Aegean Village provide?
In January to March 2026, St Basil's Aegean Village reported 224 minutes of care per resident per day, 5 minutes above its target of 219 minutes. Of those minutes, 47 came from registered nurses, 3 minutes above the registered-nurse target of 44.
In three of the last four quarters, St Basil's Aegean Village met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 220 to 224.
Who provides that care?
Of the 224 minutes, personal care workers provided 169 (75.4%), followed by registered nurses (47 minutes, 21.0%) and enrolled nurses (8 minutes, 3.6%). In the same quarter, St Basil's Aegean Village also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
What is the food like at St Basil's Aegean Village?
In the 2025 Residents’ Experience Survey, 67% of residents surveyed at St Basil's Aegean Village said they like the food “always” or “most of the time”, 3.3 percentage points below the average of 70.3% across other homes. The share rose from 53% in 2024. Another 28% answered “some of the time” and 6% “never”.
In January to March 2026, St Basil's Aegean Village spent $16 per resident per day on food, in line with the sector median of $16. In the same quarter, spending on dietitians was $0.16 per resident per day, 43% below the sector median of $0.28.
How are meals prepared?
St Basil's Aegean Village reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
67% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does St Basil's Aegean Village spend on resident care?
In the 2024–25 financial year, St Basil's Aegean Village spent $432.57 per resident per day, and care and nursing made up 65.0% of it. Care and nursing spending of $281 was 6% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($56.73), accommodation and maintenance ($31.04), and cleaning and laundry ($26.17) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($154.08) and registered nurses ($60.91).







