Elderberry Expert Rating and Opinion
The Elderberry Index for ACH Group Residential Care - Perry Park (high care) is 3.97 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 217 minutes against a 210-minute daily care target; RN time is 47 against 43.
Quality measures rating exceeds the national average
4 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Enjoying the food is below the survey average
59% answered “Always” or “Most of the time”, compared with 70.3% across other homes.
Fewer residents feel they have a say in daily life
86% answered “Always” or “Most of the time”, compared with 93.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.27% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.20% | 1354 |
How much care and nursing does ACH Group Residential Care - Perry Park (high care) provide?
ACH Group Residential Care - Perry Park (high care) reported 217 minutes of care per resident per day in January to March 2026, 7 minutes above its target of 210 minutes. Of those minutes, 47 came from registered nurses, 4 minutes above the registered-nurse target of 43.
In each of the last four quarters, ACH Group Residential Care - Perry Park (high care) met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 217 to 226.
Who provides that care?
Personal care workers provided 151 minutes per resident per day, followed by registered nurses (47 minutes) and enrolled nurses (18 minutes). In the same quarter, ACH Group Residential Care - Perry Park (high care) also reported spending on physiotherapists, podiatrists, dietitians, and lifestyle and recreation workers.
What is the food like at ACH Group Residential Care - Perry Park (high care)?
In the 2025 Residents’ Experience Survey, 59% of residents surveyed at ACH Group Residential Care - Perry Park (high care) said they like the food “always” or “most of the time”, 11.3 percentage points below the average of 70.3% across other homes. The share fell from 60% in 2024. Another 36% answered “some of the time” and 5% “never”.
Food spending at ACH Group Residential Care - Perry Park (high care) in January to March 2026 was $16 per resident per day, in line with the sector median of $16. Spending on dietitians in the same quarter was $0.24 per resident per day, 14% below the sector median of $0.28.
How are meals prepared?
ACH Group Residential Care - Perry Park (high care) reports that breakfast is cooked fresh, while lunch and dinner are prepared by the cook-chill method. Of all meals, 37% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
59% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about ACH Group Residential Care - Perry Park (high care)?
When residents surveyed at ACH Group Residential Care - Perry Park (high care) for the 2025 Residents’ Experience Survey were asked whether the home is well run, 96% answered “always” or “most of the time”, 6.7 percentage points above the average of 89.3% across other homes. Answers were also above the average for other homes when residents were asked whether staff follow up when they raise things (91% against 85.2%) and whether they get the care they need (100% against 94.5%).
The largest gap below other homes was when residents were asked whether they have a say in their daily activities: 86% answered “always” or “most of the time”, against an average of 93.2%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how residents have a say in daily activities. Of residents asked whether they have a say in their daily activities, 50% answered “always”, 36% “most of the time” and 14% “some of the time”; none answered “never”.
Do residents feel safe?
When residents surveyed at ACH Group Residential Care - Perry Park (high care) were asked whether they feel safe, 73% answered “always” and 23% “most of the time”.
How does ACH Group Residential Care - Perry Park (high care) spend on resident care?
Total spending at ACH Group Residential Care - Perry Park (high care) in the 2024–25 financial year was $414.09 per resident per day, and care and nursing made up 59.5% of it. Care and nursing spending of $246.50 was 7% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($64.12), accommodation and maintenance ($30.49), and cleaning and laundry ($20.26) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($133.06) and registered nurses ($37.15).
