Elderberry Expert Rating and Opinion
The Elderberry Index for Seymour District Nursing Home is 3.97 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 221 minutes against a 212-minute daily care target; RN time is 51 against 43.
Quality measures rating exceeds the national average
4 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Support for independence is below the survey average
58% answered “Always” or “Most of the time”, compared with 87.2% across other homes.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Fewer residents say staff explain things consistently
67% answered “Always” or “Most of the time”, compared with 80.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.18% | 1079 |
| Staff explaining things | 80.27% | 1078 |
| Enjoying the food | 67.32% | 1080 |
| Following up concerns | 84.20% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
What do residents say about Seymour District Nursing Home?
In the 2026 Residents’ Experience Survey, 100% of residents surveyed at Seymour District Nursing Home answered “always” or “most of the time” when asked whether staff follow up when they raise things, above the 84.2% average across other homes by 15.8 percentage points. Answers were also above the average for other homes when residents were asked whether they get the care they need (100% against 94.4%) and whether staff are kind and caring (100% against 95.4%).
The largest gap below other homes was when residents were asked whether they are encouraged to do as much as possible for themselves: 58% answered “always” or “most of the time”, against an average of 87.2%. In all, answers on 3 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how staff support residents to do things for themselves. When residents were asked whether they are encouraged to do as much as possible for themselves, 58% answered “most of the time”, 33% “some of the time” and 8% “never”; none answered “always”.
Do residents feel safe?
Asked whether they feel safe, 92% of residents surveyed at Seymour District Nursing Home answered “always” and 8% “most of the time”.
How much care and nursing does Seymour District Nursing Home provide?
Seymour District Nursing Home reported 221 minutes of care per resident per day in January to March 2026, 9 minutes above its target of 212 minutes. Of those minutes, 51 came from registered nurses, 8 minutes above the registered-nurse target of 43.
In each of the last four quarters, Seymour District Nursing Home met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 219 to 227.
Who provides that care?
Of the 221 minutes, enrolled nurses provided 170 (76.9%), followed by registered nurses (51 minutes, 23.1%). Seymour District Nursing Home also reported spending on physiotherapists, podiatrists, dietitians, and lifestyle and recreation workers in the same quarter.
How does Seymour District Nursing Home spend on resident care?
Spending on care and nursing at Seymour District Nursing Home in the 2024–25 financial year was $348.14 per resident per day, 31% above the sector median of $264.85. Spending across all categories was $661.54 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($121.79), accommodation and maintenance ($60.34), and cleaning and laundry ($47.43) per resident per day. Within care and nursing, the largest amounts per resident per day went to enrolled nurses ($191.94) and registered nurses ($99.05).
What is the food like at Seymour District Nursing Home?
When residents surveyed at Seymour District Nursing Home for the 2026 Residents’ Experience Survey were asked whether they like the food, 84% answered “always” or “most of the time”, 16.7 percentage points above the average of 67.3% across other homes. The share rose from 83% in 2025. Another 8% answered “some of the time” and 8% “never”.
In January to March 2026, Seymour District Nursing Home spent $16 per resident per day on food, in line with the sector median of $16. Spending on dietitians in the same quarter was $0.78 per resident per day, 179% above the sector median of $0.28.
How are meals prepared?
Seymour District Nursing Home reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
84% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
