Elderberry Expert Rating and Opinion
The Elderberry Index for Rosebank Hostel is 4.52 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.
Care and registered-nurse targets met in four reported quarters
The latest quarter records 227 minutes against a 194-minute daily care target; RN time is 105 against 40.
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Food enjoyment fell in the latest survey
58% positive in 2026, compared with 80% in 2025: 22 percentage points lower.
Enjoying the food is below the survey average
58% answered “Always” or “Most of the time”, compared with 67.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.35% | 1080 |
| Following up concerns | 84.20% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
How much care and nursing does Rosebank Hostel provide?
In January to March 2026, Rosebank Hostel reported 227 minutes of care per resident per day, 33 minutes above its target of 194 minutes. Of those minutes, 105 came from registered nurses, 65 minutes above the registered-nurse target of 40.
Rosebank Hostel met both its total and registered-nurse targets in each of the last four quarters. Minutes of care per resident per day ranged from 197 to 228 across those four quarters.
Who provides that care?
Registered nurses provided 105 of the 227 minutes (46.3%), followed by enrolled nurses (98 minutes, 43.2%) and personal care workers (24 minutes, 10.6%). Rosebank Hostel also reported spending on physiotherapists and lifestyle and recreation workers in the same quarter.
What do residents say about Rosebank Hostel?
When residents surveyed at Rosebank Hostel for the 2026 Residents’ Experience Survey were asked whether staff follow up when they raise things, 100% answered “always” or “most of the time”, 15.8 percentage points above the average of 84.2% across other homes. When residents were asked whether they are encouraged to do as much as possible for themselves (100% against 87.1%) and whether staff know what they are doing (100% against 89.1%), answers were also above the average for other homes.
At Rosebank Hostel, answers were at least 3 percentage points above the average for other homes on 8 of the 10 questions other than food, and within 3 percentage points on the rest.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 75% of residents surveyed at Rosebank Hostel answered “always” and 25% “most of the time”. When asked whether they get the care they need, 50% answered “always” and 50% “most of the time”.
Do residents have a say in daily life?
On choice and independence at Rosebank Hostel, the share answering “always” or “most of the time” was 91% when asked whether they have a say in their daily activities.
How does Rosebank Hostel spend on resident care?
Spending on care and nursing at Rosebank Hostel in the 2024–25 financial year was $296.42 per resident per day, 12% above the sector median of $264.85. Total spending was $530.40 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($115.80), cleaning and laundry ($27.58), and accommodation and maintenance ($23.72) per resident per day. Within care and nursing, the largest amounts per resident per day went to enrolled nurses ($112.54) and registered nurses ($101.97).
What is the food like at Rosebank Hostel?
In the 2026 Residents’ Experience Survey, 58% of residents surveyed at Rosebank Hostel said they like the food “always” or “most of the time”, 9.3 percentage points below the average of 67.3% across other homes. The share fell from 80% in 2025. Another 42% answered “some of the time”, and none answered “never”.
In January to March 2026, Rosebank Hostel spent $17 per resident per day on food, 6% above the sector median of $16. In the same quarter, Rosebank Hostel reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
Rosebank Hostel reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
58% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
