Elderberry Expert Rating and Opinion
The Elderberry Index for Russian Relief Association of St Sergius of Radonezh is 4.45 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 252 minutes against a 232-minute daily care target; RN time is 49 against 46.
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Fewer residents feel they have a say in daily life
83% answered “Always” or “Most of the time”, compared with 92.7% across other homes.
Fewer residents say staff explain things consistently
75% answered “Always” or “Most of the time”, compared with 80.3% across other homes.
Fewer residents consistently feel safe
92% answered “Always” or “Most of the time”, compared with 96.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.26% | 1078 |
| Enjoying the food | 67.32% | 1080 |
| Following up concerns | 84.20% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
How much care and nursing does Russian Relief Association of St Sergius of Radonezh provide?
Russian Relief Association of St Sergius of Radonezh reported 252 minutes of care per resident per day in January to March 2026, 20 minutes above its target of 232 minutes. Registered nurses provided 49 of those minutes, 3 minutes above the registered-nurse target of 46.
Russian Relief Association of St Sergius of Radonezh met both its total and registered-nurse targets in each of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 252 to 255.
Who provides that care?
Personal care workers provided 202 minutes per resident per day, followed by registered nurses (49 minutes). Russian Relief Association of St Sergius of Radonezh also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What do residents say about Russian Relief Association of St Sergius of Radonezh?
When residents surveyed at Russian Relief Association of St Sergius of Radonezh for the 2026 Residents’ Experience Survey were asked whether they are encouraged to do as much as possible for themselves, 100% answered “always” or “most of the time”, 12.9 percentage points above the average of 87.1% across other homes. Answers were also above the average for other homes when residents were asked whether staff follow up when they raise things (97% against 84.2%) and whether staff know what they are doing (97% against 89.1%).
The widest gap below other homes came when residents were asked whether they have a say in their daily activities: 83% answered “always” or “most of the time”, against an average of 92.7%. In all, answers on 3 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how residents have a say in daily activities. Of residents asked whether they have a say in their daily activities, 69% answered “always”, 14% “most of the time” and 17% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Russian Relief Association of St Sergius of Radonezh were asked whether they feel safe, 86% answered “always” and 6% “most of the time”. When asked whether they get the care they need, 74% answered “always” and 23% “most of the time”.
What is the food like at Russian Relief Association of St Sergius of Radonezh?
When residents surveyed at Russian Relief Association of St Sergius of Radonezh for the 2026 Residents’ Experience Survey were asked whether they like the food, 83% answered “always” or “most of the time”, 15.7 percentage points above the average of 67.3% across other homes. The share fell from 88% in 2025. Another 14% answered “some of the time” and 3% “never”.
In January to March 2026, Russian Relief Association of St Sergius of Radonezh spent $19 per resident per day on food, 19% above the sector median of $16. In the same quarter, spending on dietitians was $0.39 per resident per day, 39% above the sector median of $0.28.
How are meals prepared?
Russian Relief Association of St Sergius of Radonezh reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
83% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Russian Relief Association of St Sergius of Radonezh spend on resident care?
Spending on care and nursing at Russian Relief Association of St Sergius of Radonezh in the 2024–25 financial year was $303.08 per resident per day, 14% above the sector median of $264.85. Spending across all categories was $418 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included accommodation and maintenance ($43.57), cleaning and laundry ($22.75) and administration ($13.16) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($173.08) and registered nurses ($71.15).
