Elderberry Expert Rating and Opinion
The Elderberry Index for Lansdowne Aged Care Facility is 4.23 out of 5, against a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Residents show greater confidence in staff skills
100% answered “Always” or “Most of the time”, compared with 89.5% across other homes.
Worth a closer look
Support for independence is below the survey average
75% answered “Always” or “Most of the time”, compared with 88.6% across other homes.
Fewer residents feel they have a say in daily life
88% answered “Always” or “Most of the time”, compared with 93.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.60% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.20% | 1354 |
What do residents say about Lansdowne Aged Care Facility?
In the 2025 Residents’ Experience Survey, 100% of residents surveyed at Lansdowne Aged Care Facility answered “always” or “most of the time” when asked whether staff know what they are doing, above the 89.5% average across other homes by 10.5 percentage points. Answers were also above the average for other homes when residents were asked whether staff are kind and caring (101% against 96.0%) and whether they feel safe (100% against 96.4%).
The largest gap below other homes was when residents were asked whether they are encouraged to do as much as possible for themselves: 75% answered “always” or “most of the time”, against an average of 88.6%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how staff support residents to do things for themselves. Of residents asked whether they are encouraged to do as much as possible for themselves, 50% answered “always”, 25% “most of the time”, 21% “some of the time” and 4% “never”.
Do residents get the care they need?
When residents surveyed at Lansdowne Aged Care Facility were asked whether they get the care they need, 88% answered “always” and 4% “most of the time”.
What is the food like at Lansdowne Aged Care Facility?
In the 2025 Residents’ Experience Survey, 75% of residents surveyed at Lansdowne Aged Care Facility said they like the food “always” or “most of the time”, 4.7 percentage points above the average of 70.3% across other homes. The share fell from 76% in 2024. Another 25% answered “some of the time”, and none answered “never”.
In January to March 2026, Lansdowne Aged Care Facility spent $18 per resident per day on food, 13% above the sector median of $16. Spending on dietitians in the same quarter was $0.24 per resident per day, 14% below the sector median of $0.28.
How are meals prepared?
According to Lansdowne Aged Care Facility, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
75% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Lansdowne Aged Care Facility provide?
Lansdowne Aged Care Facility reported 227 minutes of care per resident per day in January to March 2026, 2 minutes above its target of 225 minutes. Of those minutes, 46 came from registered nurses, 1 minute above the registered-nurse target of 45.
Lansdowne Aged Care Facility met both its total and registered-nurse targets in two of the last four quarters. Minutes of care per resident per day ranged from 202 to 227 across those four quarters.
Who provides that care?
Personal care workers provided 181 of the 227 minutes (79.7%), followed by registered nurses (46 minutes, 20.3%). In the same quarter, Lansdowne Aged Care Facility also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
How does Lansdowne Aged Care Facility spend on resident care?
In the 2024–25 financial year, Lansdowne Aged Care Facility spent $371.76 per resident per day, and care and nursing made up 74.3% of it. Care and nursing spending of $276.16 was 4% above the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($28.97), accommodation and maintenance ($24.16), and cleaning and laundry ($19.90) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($167.98) and registered nurses ($62.19).
