Elderberry Expert Rating and Opinion
The Elderberry Index for Regis Fawkner is 3.6 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Staff communication is a relative strength
92% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Getting needed care is above the survey average
100% answered “Always” or “Most of the time”, compared with 94.5% across other homes.
Kind and caring staff is above the survey average
100% answered “Always” or “Most of the time”, compared with 96.0% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 233 vs 233 minutes; registered nurses: 43 vs 46 minutes per resident per day.
Fewer residents feel they have a say in daily life
77% answered “Always” or “Most of the time”, compared with 93.2% across other homes.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.21% | 1354 |
How does Regis Fawkner spend on resident care?
Spending on care and nursing at Regis Fawkner in the 2024–25 financial year was $312.65 per resident per day, 18% above the sector median of $264.85. Spending across all categories was $467.24 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($66.05), accommodation and maintenance ($33.60), and cleaning and laundry ($22.42) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($186.27) and registered nurses ($73.65).
What do residents say about Regis Fawkner?
In the 2025 Residents’ Experience Survey, 92% of residents surveyed at Regis Fawkner answered “always” or “most of the time” when asked whether staff explain things to them, above the 81.8% average across other homes by 10.2 percentage points. Answers were also above the average for other homes when residents were asked whether they get the care they need (100% against 94.5%) and whether staff are kind and caring (100% against 96.0%).
The largest gap below other homes was when residents were asked whether they have a say in their daily activities: 77% answered “always” or “most of the time”, against an average of 93.2%. In all, answers on 3 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how residents have a say in daily activities. Of residents asked whether they have a say in their daily activities, 46% answered “always”, 31% “most of the time” and 23% “never”; none answered “some of the time”.
Do residents feel safe?
Asked whether they feel safe, 69% of residents surveyed at Regis Fawkner answered “always” and 31% “most of the time”.
What is the food like at Regis Fawkner?
In the 2025 Residents’ Experience Survey, 70% of residents surveyed at Regis Fawkner said they like the food “always” or “most of the time”, within 3 percentage points of the 70.3% average across other homes. The share rose from 62% in 2024. Another 31% answered “some of the time”, and none answered “never”.
In January to March 2026, Regis Fawkner spent $13 per resident per day on food, 19% below the sector median of $16. Spending on dietitians in the same quarter was $0.41 per resident per day, 46% above the sector median of $0.28.
How are meals prepared?
According to Regis Fawkner, breakfast, lunch and dinner are all cooked fresh. Of all meals, 86% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
70% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Regis Fawkner provide?
Regis Fawkner reported 233 minutes of care per resident per day in January to March 2026, matching its target of 233 minutes. Registered nurses provided 43 of those minutes, 3 minutes below the registered-nurse target of 46.
Regis Fawkner met both its total and registered-nurse targets in one of the last four quarters. Minutes of care per resident per day ranged from 230 to 234 across those four quarters.
Who provides that care?
Of the 233 minutes, personal care workers provided 182 (78.1%), followed by registered nurses (43 minutes, 18.5%) and enrolled nurses (8 minutes, 3.4%). In the same quarter, Regis Fawkner also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
