Elderberry Expert Rating and Opinion
The Elderberry Index for Regis Embleton is 3.53 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Quality measures rating exceeds the national average
4 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Staff communication is a relative strength
93% answered “Always” or “Most of the time”, compared with 80.2% across other homes.
Following up concerns is above the survey average
92% answered “Always” or “Most of the time”, compared with 84.2% across other homes.
Worth a closer look
Food spending and enjoyment both fall below their benchmarks
$12 a day vs a $16 sector median; 50% enjoy meals vs 67.4% across other homes.
Reported care time falls short of a staffing target
Total care: 229 vs 230 minutes; registered nurses: 47 vs 46 minutes per resident per day.
Food enjoyment fell in the latest survey
50% positive in 2026, compared with 67% in 2025: 17 percentage points lower.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.24% | 1078 |
| Enjoying the food | 67.35% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
What is the food like at Regis Embleton?
When residents surveyed at Regis Embleton for the 2026 Residents’ Experience Survey were asked whether they like the food, 50% answered “always” or “most of the time”, 17.4 percentage points below the average of 67.4% across other homes. The share fell from 67% in 2025. Another 43% answered “some of the time” and 7% “never”.
Food spending at Regis Embleton in January to March 2026 was $12 per resident per day, 25% below the sector median of $16. Spending on dietitians in the same quarter was $0.31 per resident per day, 11% above the sector median of $0.28.
How are meals prepared?
Regis Embleton reports that breakfast, lunch and dinner are all cooked fresh. Of all meals, 85% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
50% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Regis Embleton?
In the 2026 Residents’ Experience Survey, 93% of residents surveyed at Regis Embleton answered “always” or “most of the time” when asked whether staff explain things to them, 12.8 percentage points above the average of 80.2% across other homes. Answers were also above the average for other homes when residents were asked whether staff follow up when they raise things (92% against 84.2%) and whether they are encouraged to do as much as possible for themselves (93% against 87.1%).
The largest gap below other homes was when residents were asked whether they feel safe: 92% answered “always” or “most of the time”, against an average of 96.3%. In all, answers on 2 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about what the home does when a resident says they feel unsafe. Of residents asked whether they feel safe, 71% answered “always”, 21% “most of the time” and 7% “some of the time”; none answered “never”.
Do residents get the care they need?
Asked whether they get the care they need, 43% of residents surveyed at Regis Embleton answered “always” and 50% “most of the time”.
How does Regis Embleton spend on resident care?
Spending on care and nursing at Regis Embleton in the 2024–25 financial year was $295.22 per resident per day, 11% above the sector median of $264.85. Total spending was $439.06 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($65.61), accommodation and maintenance ($26.41), and cleaning and laundry ($24.03) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($187.55) and registered nurses ($71.23).
How much care and nursing does Regis Embleton provide?
In January to March 2026, Regis Embleton reported 229 minutes of care per resident per day, 1 minute below its target of 230 minutes. Of those minutes, 47 came from registered nurses, 1 minute above the registered-nurse target of 46.
Regis Embleton met both its total and registered-nurse targets in two of the last four quarters. Minutes of care per resident per day ranged from 229 to 245 across those four quarters.
Who provides that care?
Of the 229 minutes, personal care workers provided 182 (79.5%), followed by registered nurses (47 minutes, 20.5%). Regis Embleton also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
