Elderberry Expert Rating and Opinion
The Elderberry Index for Regis Burnside is 3.75 out of 5, compared with a national average of 3.81. One finding stands out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Quality measures rating exceeds the national average
4 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 228 vs 226 minutes; registered nurses: 43 vs 45 minutes per resident per day.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Fewer residents feel they have a say in daily life
80% answered “Always” or “Most of the time”, compared with 93.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.60% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.20% | 1354 |
What is the food like at Regis Burnside?
In the 2025 Residents’ Experience Survey, 69% of residents surveyed at Regis Burnside said they like the food “always” or “most of the time”, within 3 percentage points of the 70.3% average across other homes. The share rose from 66% in 2024. Another 26% answered “some of the time” and 6% “never”.
Food spending at Regis Burnside in January to March 2026 was $13 per resident per day, 19% below the sector median of $16. Spending on dietitians in the same quarter was $0.14 per resident per day, 50% below the sector median of $0.28.
How are meals prepared?
Regis Burnside reports that breakfast, lunch and dinner are all cooked fresh. Of all meals, 94% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
69% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Regis Burnside?
In the 2025 Residents’ Experience Survey, 80% of residents surveyed at Regis Burnside answered “always” or “most of the time” when asked whether they have a say in their daily activities, 13.2 percentage points below the average of 93.2% across other homes. Answers were also below the average for other homes when residents were asked whether staff explain things to them (74% against 81.8%) and whether they are encouraged to do as much as possible for themselves (83% against 88.6%).
On 7 of the 10 questions other than food, answers at Regis Burnside were at least 3 percentage points below the average for other homes, and on the rest they were within 3 percentage points.
What should you ask about on a visit?
On a visit, you can ask about how residents have a say in daily activities. Of residents asked whether they have a say in their daily activities, 54% answered “always”, 26% “most of the time”, 11% “some of the time” and 9% “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 80% of residents surveyed at Regis Burnside answered “always” and 14% “most of the time”. When asked whether they get the care they need, 49% answered “always” and 43% “most of the time”.
How much care and nursing does Regis Burnside provide?
In January to March 2026, Regis Burnside reported 228 minutes of care per resident per day, 2 minutes above its target of 226 minutes. Registered nurses provided 43 of those minutes, 2 minutes below the registered-nurse target of 45.
In none of the last four quarters did Regis Burnside meet both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 226 to 236.
Who provides that care?
Of the 228 minutes, personal care workers provided 178 (78.1%), followed by registered nurses (43 minutes, 18.9%) and enrolled nurses (7 minutes, 3.1%). In the same quarter, Regis Burnside also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
How does Regis Burnside spend on resident care?
Total spending at Regis Burnside in the 2024–25 financial year was $381.52 per resident per day, and care and nursing made up 68.7% of it. Care and nursing spending of $262.16 was 1% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($59.90), cleaning and laundry ($18.72), and accommodation and maintenance ($13.53) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($162.26) and registered nurses ($52.73).
