Elderberry Expert Rating and Opinion
The Elderberry Index for Regents Garden Aubin Grove is 4.08 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Quality measures rating exceeds the national average
4 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Staff communication is a relative strength
100% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 235 vs 231 minutes; registered nurses: 43 vs 46 minutes per resident per day.
Enjoying the food is below the survey average
50% answered “Always” or “Most of the time”, compared with 70.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.80% | 1354 |
| Enjoying the food | 70.28% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about Regents Garden Aubin Grove?
Asked in the 2025 Residents’ Experience Survey whether staff explain things to them, 100% of residents surveyed at Regents Garden Aubin Grove answered “always” or “most of the time”, 18.2 percentage points above the average of 81.8% across other homes. When residents were asked whether staff know what they are doing (100% against 89.5%) and whether they have a say in their daily activities (100% against 93.2%), answers were also above the average for other homes.
At Regents Garden Aubin Grove, answers were at least 3 percentage points above the average for other homes on 8 of the 10 questions other than food, and within 3 percentage points on the rest.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 75% of residents surveyed at Regents Garden Aubin Grove answered “always” and 25% “most of the time”. When asked whether they get the care they need, 65% answered “always” and 35% “most of the time”.
Do residents have a say in daily life?
On choice and independence at Regents Garden Aubin Grove, the share answering “always” or “most of the time” was 90% when asked whether they are encouraged to do as much as possible for themselves.
What is the food like at Regents Garden Aubin Grove?
When residents surveyed at Regents Garden Aubin Grove for the 2025 Residents’ Experience Survey were asked whether they like the food, 50% answered “always” or “most of the time”, 20.3 percentage points below the average of 70.3% across other homes. The share fell from 53% in 2024. Another 50% answered “some of the time”, and none answered “never”.
In January to March 2026, Regents Garden Aubin Grove spent $16 per resident per day on food, in line with the sector median of $16. In the same quarter, spending on dietitians was $0.43 per resident per day, 54% above the sector median of $0.28.
How are meals prepared?
Regents Garden Aubin Grove reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
50% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Regents Garden Aubin Grove spend on resident care?
In the 2024–25 financial year, Regents Garden Aubin Grove spent $296.53 per resident per day on care and nursing, 12% above the sector median of $264.85. Spending across all categories was $425.68 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($43.31), accommodation and maintenance ($29.47), and cleaning and laundry ($21.48) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($176.47) and registered nurses ($66.12).
How much care and nursing does Regents Garden Aubin Grove provide?
In January to March 2026, Regents Garden Aubin Grove reported 235 minutes of care per resident per day, 4 minutes above its target of 231 minutes. Of those minutes, 43 came from registered nurses, 3 minutes below the registered-nurse target of 46.
In one of the last four quarters, Regents Garden Aubin Grove met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 235 to 237.
Who provides that care?
Of the 235 minutes, personal care workers provided 186 (79.1%), followed by registered nurses (43 minutes, 18.3%) and enrolled nurses (6 minutes, 2.6%). In the same quarter, Regents Garden Aubin Grove also reported spending on physiotherapists, podiatrists, speech pathologists and dietitians.
