Elderberry Expert Rating and Opinion
The Elderberry Index for Lutheran Homes Group Fullarton is 3.82 out of 5, compared with a national average of 3.81. One finding stands out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 238 vs 226 minutes; registered nurses: 43 vs 45 minutes per resident per day.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
How well the home is run is below the survey average
79% answered “Always” or “Most of the time”, compared with 89.3% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.34% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.20% | 1354 |
Where is Lutheran Homes Group Fullarton?
Lutheran Homes Group Fullarton is at 14 Frew Street, Fullarton. The closest named places on OpenStreetMap are Stop 9 Fullarton Street - East side (280 m), Fullarton Park Centre (400 m) and Highgate Pharmacy (540 m). Every distance here is a straight line from the home’s mapped location, not a road route.
The nearest hospital is Glenside Health Services, 1.3 km away. The closest GP or medical centre is Parkview Day Surgery, at 1.8 km. The nearest pharmacy, Highgate Pharmacy, is 540 m from the home. These distances matter most for residents who keep appointments outside the home, so it is worth asking how transport to them is arranged.
The nearest bus stop, Stop 9 Fullarton Street - East side, is 280 m from the home. The closest train station is Mitcham, 3.0 km away. For everyday errands, Drakes supermarket is 730 m away and Malvern Village is 1.9 km. For visitors and outings, Fullarton Park Centre is 400 m away, Public Library is 1.9 km and Glen Osmond Baptist Church is 820 m.
Which facilities are closest?
- Bus stopStop 9 Fullarton Street - East side280 m
- ParkFullarton Park Centre400 m
- PharmacyHighgate Pharmacy540 m
- SupermarketDrakes730 m
- Place of worshipGlen Osmond Baptist Church820 m
The four closest, on the map
Pins 1 to 4 are the four closest facilities, in the same order as the list.
Sources and Explanation
Each place is the nearest named facility of its kind on OpenStreetMap, measured in a straight line from the home’s mapped location. These are not walking or driving times, and the map may miss newer or unnamed places; check the route before relying on a distance.
Map data © OpenStreetMap contributors, read 25 September 2026.
How much care and nursing does Lutheran Homes Group Fullarton provide?
Lutheran Homes Group Fullarton reported 238 minutes of care per resident per day in January to March 2026, 12 minutes above its target of 226 minutes. Registered nurses provided 43 of those minutes, 2 minutes below the registered-nurse target of 45.
In one of the last four quarters, Lutheran Homes Group Fullarton met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 235 to 251 across those four quarters.
Who provides that care?
Personal care workers provided 158 minutes per resident per day, followed by registered nurses (43 minutes) and enrolled nurses (36 minutes). Lutheran Homes Group Fullarton also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
How does Lutheran Homes Group Fullarton spend on resident care?
Spending on care and nursing at Lutheran Homes Group Fullarton in the 2024–25 financial year was $300.81 per resident per day, 14% above the sector median of $264.85. Total spending was $441.99 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included cleaning and laundry ($37.39), administration ($23.71), and accommodation and maintenance ($21.13) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($153.14) and registered nurses ($62.53).
What do residents say about Lutheran Homes Group Fullarton?
Asked in the 2025 Residents’ Experience Survey whether the home is well run, 79% of residents surveyed at Lutheran Homes Group Fullarton answered “always” or “most of the time”, 10.3 percentage points below the average of 89.3% across other homes. Answers were also below the average for other homes when residents were asked whether staff follow up when they raise things (76% against 85.2%) and whether they get the care they need (86% against 94.5%).
On 6 of the 10 questions other than food, answers at Lutheran Homes Group Fullarton were at least 3 percentage points below the average for other homes, and on the rest they were within 3 percentage points.
What should you ask about on a visit?
A visit is a chance to ask about who runs the home day to day and how changes are communicated. When residents were asked whether the home is well run, 24% answered “always”, 55% “most of the time”, 17% “some of the time” and 3% “never”.
Do residents feel safe?
When residents surveyed at Lutheran Homes Group Fullarton were asked whether they feel safe, 76% answered “always” and 21% “most of the time”.
What is the food like at Lutheran Homes Group Fullarton?
When residents surveyed at Lutheran Homes Group Fullarton for the 2025 Residents’ Experience Survey were asked whether they like the food, 69% answered “always” or “most of the time”, within 3 percentage points of the 70.3% average across other homes. The share was also 69% in 2024. Another 28% answered “some of the time” and 3% “never”.
In January to March 2026, Lutheran Homes Group Fullarton spent $16 per resident per day on food, in line with the sector median of $16. Spending on dietitians in the same quarter was $0.62 per resident per day, 121% above the sector median of $0.28.
How are meals prepared?
According to Lutheran Homes Group Fullarton, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
69% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
