Elderberry Expert Rating and Opinion
The Elderberry Index for Jimboomba Community Aged Care is 3.41 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
How well the home is run is above the survey average
96% answered “Always” or “Most of the time”, compared with 88.1% across other homes.
Following up concerns is above the survey average
89% answered “Always” or “Most of the time”, compared with 84.2% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 219 vs 221 minutes; registered nurses: 41 vs 44 minutes per resident per day.
Food enjoyment fell in the latest survey
68% positive in 2026, compared with 79% in 2025: 11 percentage points lower.
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.34% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
What is the food like at Jimboomba Community Aged Care?
When residents surveyed at Jimboomba Community Aged Care for the 2026 Residents’ Experience Survey were asked whether they like the food, 68% answered “always” or “most of the time”, 11 percentage points lower than the 79% recorded in 2025. Another 32% answered “some of the time”, and none answered “never”.
Food spending at Jimboomba Community Aged Care in January to March 2026 was $11 per resident per day, 31% below the sector median of $16. Spending on dietitians in the same quarter was $0.17 per resident per day, 39% below the sector median of $0.28.
How are meals prepared?
Jimboomba Community Aged Care reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
68% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Jimboomba Community Aged Care provide?
Jimboomba Community Aged Care reported 219 minutes of care per resident per day in January to March 2026, 2 minutes below its target of 221 minutes. Registered nurses provided 41 of those minutes, 3 minutes below the registered-nurse target of 44.
Jimboomba Community Aged Care met both its total and registered-nurse targets in none of the last four quarters. Minutes of care per resident per day ranged from 207 to 219 across those four quarters.
Who provides that care?
Personal care workers provided 154 minutes per resident per day, followed by registered nurses (41 minutes) and enrolled nurses (23 minutes). In the same quarter, Jimboomba Community Aged Care also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
What do residents say about Jimboomba Community Aged Care?
When residents surveyed at Jimboomba Community Aged Care for the 2026 Residents’ Experience Survey were asked whether the home is well run, 96% answered “always” or “most of the time”, 7.9 percentage points above the average of 88.1% across other homes. When residents were asked whether staff follow up when they raise things (89% against 84.2%) and whether staff explain things to them (85% against 80.3%), answers were also above the average for other homes.
On 6 of the 10 questions other than food, answers at Jimboomba Community Aged Care were at least 3 percentage points above the average for other homes, and on the rest they were within 3 percentage points.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 82% of residents surveyed at Jimboomba Community Aged Care answered “always” and 18% “most of the time”. When asked whether they get the care they need, 68% answered “always” and 29% “most of the time”.
Do residents have a say in daily life?
On choice and independence at Jimboomba Community Aged Care, the share answering “always” or “most of the time” was 92% when asked whether they have a say in their daily activities and 85% when asked whether they are encouraged to do as much as possible for themselves.
