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Elderberry Expert Rating and Opinion

The Elderberry Index for IRT Dalmeny is 3.86 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.

Elderberry Index

3.86 / 5

National average 3.81

Residents’ experience

4 / 5

National average 3.62

Compliance

5 / 5

National average 4.83

Staffing

2 / 5

National average 3.18

Quality measures

4 / 5

National average 3.06

Things we noticed

Positive standouts

  • Residents consistently describe respectful, caring staff

    100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.

  • Quality measures rating exceeds the national average

    4 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.

  • Residents’ experience rating exceeds the national average

    4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.

Worth a closer look

  • Reported care time falls short of a staffing target

    Total care: 216 vs 221 minutes; registered nurses: 46 vs 44 minutes per resident per day.

  • Staffing rating trails the national average

    2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.

Sources and Explanation

This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.

Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.

How findings are selected

Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.

Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.

A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.

My Aged Care home profile · Government Star Ratings extract

Benchmark populations

MeasureMeanOther homes
Elderberry Index3.812365
Residents’ experience3.622434
Compliance4.832395
Staffing3.182454
Quality measures3.062456
Respectful treatment95.35%1080
Feeling safe96.24%1080
How well the home is run88.07%1080
Getting needed care94.42%1080
Confidence in staff skills89.08%1080
Encouragement to stay independent87.14%1079
Staff explaining things80.25%1078
Enjoying the food67.34%1080
Following up concerns84.21%1079
Kind and caring staff95.41%1080
Having a say in daily life92.70%1080

How much care and nursing does IRT Dalmeny provide?

In January to March 2026, IRT Dalmeny reported 216 minutes of care per resident per day, 5 minutes below its target of 221 minutes. Registered nurses provided 46 of those minutes, 2 minutes above the registered-nurse target of 44.

In one of the last four quarters, IRT Dalmeny met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 209 to 217.

Who provides that care?

Personal care workers provided 166 of the 216 minutes (76.9%), followed by registered nurses (46 minutes, 21.3%) and enrolled nurses (4 minutes, 1.9%). IRT Dalmeny also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.

What do residents say about IRT Dalmeny?

In the 2026 Residents’ Experience Survey, 100% of residents surveyed at IRT Dalmeny answered “always” or “most of the time” when asked whether they are encouraged to do as much as possible for themselves, above the 87.1% average across other homes by 12.9 percentage points. When residents were asked whether the home is well run (100% against 88.1%) and whether staff know what they are doing (100% against 89.1%), answers were also above the average for other homes.

At IRT Dalmeny, answers were at least 3 percentage points above the average for other homes on all 10 questions other than food.

Do residents feel safe and get the care they need?

When residents surveyed at IRT Dalmeny were asked whether they feel safe, 100% answered “always”. When asked whether they get the care they need, 85% answered “always” and 15% “most of the time”.

Do residents have a say in daily life?

For choice and independence, the share of “always” or “most of the time” answers at IRT Dalmeny was 100% when asked whether they have a say in their daily activities.

What is the food like at IRT Dalmeny?

In the 2026 Residents’ Experience Survey, 69% of residents surveyed at IRT Dalmeny said they like the food “always” or “most of the time”, within 3 percentage points of the 67.3% average across other homes. The share was also 69% in 2025. Another 23% answered “some of the time” and 8% “never”.

In January to March 2026, IRT Dalmeny spent $17 per resident per day on food, 6% above the sector median of $16. Spending on dietitians in the same quarter was $0.30 per resident per day, 7% above the sector median of $0.28.

How are meals prepared?

According to IRT Dalmeny, breakfast, lunch and dinner are all prepared by the cook-chill method. Of all meals, 53% are prepared on site and the rest off site.

Do residents enjoy the food?

Residents who answered “Always” or “Most of the time”.

69% of surveyed residents

Spending & preparation

Daily spending on food and dietitian services, and how meals are prepared.

Sources and Explanation

How does IRT Dalmeny spend on resident care?

In the 2024–25 financial year, IRT Dalmeny spent $433.64 per resident per day, and care and nursing made up 60.6% of it. Care and nursing spending of $262.58 was 1% below the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.

Where does the rest of the spending go?

Spending on other categories included administration ($67.60), cleaning and laundry ($29.73), and accommodation and maintenance ($29) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($150.62) and registered nurses ($80.16).

Digital clay-style illustration of a house with a veranda and garden.

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