Elderberry Expert Rating and Opinion
The Elderberry Index for Estia Health Dalmeny is 4.08 out of 5, against a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
91% enjoy meals vs 67.3% across other homes; spending is $13 vs a $16 sector median.
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.
Food enjoyment improved in the latest survey
91% positive in 2026, compared with 63% in 2025: 28 percentage points higher.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 222 vs 216 minutes; registered nurses: 43 vs 44 minutes per resident per day.
Fewer residents feel they have a say in daily life
87% answered “Always” or “Most of the time”, compared with 92.7% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.32% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
What is the food like at Estia Health Dalmeny?
When residents surveyed at Estia Health Dalmeny for the 2026 Residents’ Experience Survey were asked whether they like the food, 91% answered “always” or “most of the time”, 23.7 percentage points above the average of 67.3% across other homes. The share rose from 63% in 2025. Another 9% answered “some of the time”, and none answered “never”.
Food spending at Estia Health Dalmeny in January to March 2026 was $13 per resident per day, 19% below the sector median of $16. Spending on dietitians in the same quarter was $0.51 per resident per day, 82% above the sector median of $0.28.
How are meals prepared?
Estia Health Dalmeny reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
91% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Estia Health Dalmeny?
When residents surveyed at Estia Health Dalmeny for the 2026 Residents’ Experience Survey were asked whether they are encouraged to do as much as possible for themselves, 100% answered “always” or “most of the time”, above the 87.1% average across other homes by 12.9 percentage points. Answers were also above the average for other homes when residents were asked whether staff know what they are doing (100% against 89.1%) and whether staff follow up when they raise things (95% against 84.2%).
The widest gap below other homes came when residents were asked whether they have a say in their daily activities: 87% answered “always” or “most of the time”, against an average of 92.7%.
What should you ask about on a visit?
On a visit, you can ask about how residents have a say in daily activities. Of residents asked whether they have a say in their daily activities, 64% answered “always”, 23% “most of the time” and 14% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 82% of residents surveyed at Estia Health Dalmeny answered “always” and 14% “most of the time”. When asked whether they get the care they need, 82% answered “always” and 18% “most of the time”.
How much care and nursing does Estia Health Dalmeny provide?
In January to March 2026, Estia Health Dalmeny reported 222 minutes of care per resident per day, 6 minutes above its target of 216 minutes. Of those minutes, 43 came from registered nurses, 1 minute below the registered-nurse target of 44.
In none of the last four quarters did Estia Health Dalmeny meet both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 191 to 222.
Who provides that care?
Personal care workers provided 174 of the 222 minutes (78.4%), followed by registered nurses (43 minutes, 19.4%) and enrolled nurses (5 minutes, 2.3%). Estia Health Dalmeny also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
How does Estia Health Dalmeny spend on resident care?
Total spending at Estia Health Dalmeny in the 2024–25 financial year was $385.26 per resident per day, and care and nursing made up 62.0% of it. Care and nursing spending of $238.84 was 10% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($61.19), accommodation and maintenance ($31.29), and cleaning and laundry ($20.17) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($132.36) and registered nurses ($67.09).
