Elderberry Expert Rating and Opinion
The Elderberry Index for Garden View Nursing Home is 3.3 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 218 minutes against a 213-minute daily care target; RN time is 47 against 43.
Food enjoyment improved in the latest survey
70% positive in 2026, compared with 58% in 2025: 12 percentage points higher.
Residents report stronger support for independence
100% answered “Always” or “Most of the time”, compared with 87.1% across other homes.
Worth a closer look
Fewer residents say staff explain things consistently
61% answered “Always” or “Most of the time”, compared with 80.3% across other homes.
Compliance rating trails the national average
4 out of 5, compared with 4.83 across other rated homes in the August 2026 extract.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.27% | 1078 |
| Enjoying the food | 67.34% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
What do residents say about Garden View Nursing Home?
Asked in the 2026 Residents’ Experience Survey whether they are encouraged to do as much as possible for themselves, 100% of residents surveyed at Garden View Nursing Home answered “always” or “most of the time”, above the 87.1% average across other homes by 12.9 percentage points. When residents were asked whether the home is well run (100% against 88.1%) and whether staff know what they are doing (100% against 89.1%), answers were also above the average for other homes.
The largest gap below other homes was when residents were asked whether staff explain things to them: 61% answered “always” or “most of the time”, against an average of 80.3%. In all, answers on 3 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how staff explain changes to care. When residents were asked whether staff explain things to them, 15% answered “always”, 46% “most of the time” and 38% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 69% of residents surveyed at Garden View Nursing Home answered “always” and 23% “most of the time”. When asked whether they get the care they need, 54% answered “always” and 46% “most of the time”.
How much care and nursing does Garden View Nursing Home provide?
In January to March 2026, Garden View Nursing Home reported 218 minutes of care per resident per day, 5 minutes above its target of 213 minutes. Of those minutes, 47 came from registered nurses, 4 minutes above the registered-nurse target of 43.
In each of the last four quarters, Garden View Nursing Home met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 213 to 218 across those four quarters.
Who provides that care?
Of the 218 minutes, personal care workers provided 171 (78.4%), followed by registered nurses (47 minutes, 21.6%). In the same quarter, Garden View Nursing Home also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
What is the food like at Garden View Nursing Home?
When residents surveyed at Garden View Nursing Home for the 2026 Residents’ Experience Survey were asked whether they like the food, 70% answered “always” or “most of the time”, 12 percentage points higher than the 58% recorded in 2025. Another 23% answered “some of the time” and 8% “never”.
In January to March 2026, Garden View Nursing Home spent $13 per resident per day on food, 19% below the sector median of $16. Spending on dietitians in the same quarter was $0.23 per resident per day, 18% below the sector median of $0.28.
How are meals prepared?
Garden View Nursing Home reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
70% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Garden View Nursing Home spend on resident care?
In the 2024–25 financial year, Garden View Nursing Home spent $393 per resident per day, and care and nursing made up 62.3% of it. Care and nursing spending of $244.80 was 8% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included cleaning and laundry ($39.82), administration ($36.87), and accommodation and maintenance ($31.55) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($140.56) and registered nurses ($57.29).
