Elderberry Expert Rating and Opinion
The Elderberry Index for Elizabeth Jenkins Place Aged Care Plus Centre is 3.67 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 241 minutes against a 225-minute daily care target; RN time is 49 against 45.
Staffing rating exceeds the national average
4 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Residents report stronger support for independence
100% answered “Always” or “Most of the time”, compared with 88.6% across other homes.
Worth a closer look
Food enjoyment fell in the latest survey
64% positive in 2025, compared with 93% in 2024: 29 percentage points lower.
Quality measures rating trails the national average
2 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.27% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does Elizabeth Jenkins Place Aged Care Plus Centre provide?
Elizabeth Jenkins Place Aged Care Plus Centre reported 241 minutes of care per resident per day in January to March 2026, 16 minutes above its target of 225 minutes. Registered nurses provided 49 of those minutes, 4 minutes above the registered-nurse target of 45.
Elizabeth Jenkins Place Aged Care Plus Centre met both its total and registered-nurse targets in each of the last four quarters. Minutes of care per resident per day ranged from 230 to 242 across those four quarters.
Who provides that care?
Personal care workers provided 192 of the 241 minutes (79.7%), followed by registered nurses (49 minutes, 20.3%). Elizabeth Jenkins Place Aged Care Plus Centre also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What is the food like at Elizabeth Jenkins Place Aged Care Plus Centre?
In the 2025 Residents’ Experience Survey, 64% of residents surveyed at Elizabeth Jenkins Place Aged Care Plus Centre said they like the food “always” or “most of the time”, 6.3 percentage points below the average of 70.3% across other homes. The share fell from 93% in 2024. Another 36% answered “some of the time”, and none answered “never”.
Food spending at Elizabeth Jenkins Place Aged Care Plus Centre in January to March 2026 was $17 per resident per day, 6% above the sector median of $16. Spending on dietitians in the same quarter was $1.50 per resident per day, 436% above the sector median of $0.28.
How are meals prepared?
According to Elizabeth Jenkins Place Aged Care Plus Centre, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
64% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Elizabeth Jenkins Place Aged Care Plus Centre?
When residents surveyed at Elizabeth Jenkins Place Aged Care Plus Centre for the 2025 Residents’ Experience Survey were asked whether they are encouraged to do as much as possible for themselves, 100% answered “always” or “most of the time”, above the 88.6% average across other homes by 11.4 percentage points. Answers were also above the average for other homes when residents were asked whether they get the care they need (100% against 94.5%) and whether staff know what they are doing (95% against 89.5%).
On 4 of the 10 questions other than food, answers at Elizabeth Jenkins Place Aged Care Plus Centre were at least 3 percentage points above the average for other homes, and on the rest they were within 3 percentage points.
Do residents feel safe?
Asked whether they feel safe, 77% of residents surveyed at Elizabeth Jenkins Place Aged Care Plus Centre answered “always” and 23% “most of the time”.
Do residents have a say in daily life?
For choice and independence, the share of “always” or “most of the time” answers at Elizabeth Jenkins Place Aged Care Plus Centre was 96% when asked whether they have a say in their daily activities.
How does Elizabeth Jenkins Place Aged Care Plus Centre spend on resident care?
Total spending at Elizabeth Jenkins Place Aged Care Plus Centre in the 2024–25 financial year was $400.21 per resident per day, and care and nursing made up 66.7% of it. Care and nursing spending of $267.10 was 1% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($38.39), accommodation and maintenance ($33.32), and cleaning and laundry ($16.06) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($169.61) and registered nurses ($68.15).
