Elderberry Expert Rating and Opinion
The Elderberry Index for Columbia Aged Care Services - Strathdale Centre is 4.52 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
72% enjoy meals vs 67.3% across other homes; spending is $12 vs a $16 sector median.
Care and registered-nurse targets met in four reported quarters
The latest quarter records 227 minutes against a 213-minute daily care target; RN time is 46 against 43.
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Worth a closer look
Following up concerns is below the survey average
78% answered “Always” or “Most of the time”, compared with 84.2% across other homes.
Confidence in staff skills is below the survey average
83% answered “Always” or “Most of the time”, compared with 89.1% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.33% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does Columbia Aged Care Services - Strathdale Centre provide?
In January to March 2026, Columbia Aged Care Services - Strathdale Centre reported 227 minutes of care per resident per day, 14 minutes above its target of 213 minutes. Registered nurses provided 46 of those minutes, 3 minutes above the registered-nurse target of 43.
In each of the last four quarters, Columbia Aged Care Services - Strathdale Centre met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 219 to 229.
Who provides that care?
Personal care workers provided 177 of the 227 minutes (78.0%), followed by registered nurses (46 minutes, 20.3%) and enrolled nurses (4 minutes, 1.8%). Columbia Aged Care Services - Strathdale Centre also reported spending on physiotherapists, podiatrists, speech pathologists, and lifestyle and recreation workers in the same quarter.
What is the food like at Columbia Aged Care Services - Strathdale Centre?
In the 2026 Residents’ Experience Survey, 72% of residents surveyed at Columbia Aged Care Services - Strathdale Centre said they like the food “always” or “most of the time”, 4.7 percentage points above the average of 67.3% across other homes. The share rose from 56% in 2025. Another 22% answered “some of the time” and 6% “never”.
In January to March 2026, Columbia Aged Care Services - Strathdale Centre spent $12 per resident per day on food, 25% below the sector median of $16. In the same quarter, Columbia Aged Care Services - Strathdale Centre reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
Columbia Aged Care Services - Strathdale Centre reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
72% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Columbia Aged Care Services - Strathdale Centre?
When residents surveyed at Columbia Aged Care Services - Strathdale Centre for the 2026 Residents’ Experience Survey were asked whether they are encouraged to do as much as possible for themselves, 100% answered “always” or “most of the time”, above the 87.1% average across other homes by 12.9 percentage points. Answers were also above the average for other homes when residents were asked whether they have a say in their daily activities (100% against 92.7%) and whether staff treat them with respect (100% against 95.4%).
The largest gap below other homes was when residents were asked whether staff follow up when they raise things: 78% answered “always” or “most of the time”, against an average of 84.2%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how the home records and follows up concerns. Of residents asked whether staff follow up when they raise things, 50% answered “always”, 28% “most of the time” and 22% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 78% of residents surveyed at Columbia Aged Care Services - Strathdale Centre answered “always” and 17% “most of the time”. When asked whether they get the care they need, 67% answered “always” and 28% “most of the time”.
How does Columbia Aged Care Services - Strathdale Centre spend on resident care?
In the 2024–25 financial year, Columbia Aged Care Services - Strathdale Centre spent $465.38 per resident per day, and care and nursing made up 60.9% of it. Care and nursing spending of $283.22 was 7% above the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($78.15), accommodation and maintenance ($33.44), and cleaning and laundry ($31.36) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($178.54) and registered nurses ($55.43).
