Elderberry Expert Rating and Opinion
The Elderberry Index for Carinity Brownesholme Manor is 4.23 out of 5, against a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Elderberry Index
4.23 / 5
Residents’ experience
4 / 5
Compliance
5 / 5
Staffing
3 / 5
Quality measures
5 / 5
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.9% and 96.0% across other homes.
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 204 vs 204 minutes; registered nurses: 40 vs 42 minutes per resident per day.
Confidence in staff skills is below the survey average
83% answered “Always” or “Most of the time”, compared with 89.5% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.58% | 1354 |
| Staff explaining things | 81.81% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about Carinity Brownesholme Manor?
When residents surveyed at Carinity Brownesholme Manor for the 2025 Residents’ Experience Survey were asked whether they are encouraged to do as much as possible for themselves, 100% answered “always” or “most of the time”, above the 88.6% average across other homes by 11.4 percentage points. When residents were asked whether staff follow up when they raise things (95% against 85.2%) and whether staff explain things to them (89% against 81.8%), answers were also above the average for other homes.
The largest gap below other homes was when residents were asked whether staff know what they are doing: 83% answered “always” or “most of the time”, against an average of 89.5%.
What should you ask about on a visit?
On a visit, you can ask about the training staff receive. Of residents asked whether staff know what they are doing, 39% answered “always”, 44% “most of the time” and 17% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 83% of residents surveyed at Carinity Brownesholme Manor answered “always” and 17% “most of the time”. When asked whether they get the care they need, 78% answered “always” and 22% “most of the time”.
How does Carinity Brownesholme Manor spend on resident care?
Total spending at Carinity Brownesholme Manor in the 2024–25 financial year was $424.36 per resident per day, and care and nursing made up 56.5% of it. Care and nursing spending of $239.64 was 10% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included accommodation and maintenance ($59.17), administration ($55.95), and cleaning and laundry ($32.05) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($152.15) and registered nurses ($61.39).
What is the food like at Carinity Brownesholme Manor?
In the 2025 Residents’ Experience Survey, 78% of residents surveyed at Carinity Brownesholme Manor said they like the food “always” or “most of the time”, 7.7 percentage points above the average of 70.3% across other homes. The share rose from 71% in 2024. Another 22% answered “some of the time”, and none answered “never”.
Food spending at Carinity Brownesholme Manor in January to March 2026 was $16 per resident per day, in line with the sector median of $16. In the same quarter, spending on dietitians was $0.33 per resident per day, 18% above the sector median of $0.28.
How are meals prepared?
According to Carinity Brownesholme Manor, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
78% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Carinity Brownesholme Manor provide?
In January to March 2026, Carinity Brownesholme Manor reported 204 minutes of care per resident per day, matching its target of 204 minutes. Of those minutes, 40 came from registered nurses, 2 minutes below the registered-nurse target of 42.
In two of the last four quarters, Carinity Brownesholme Manor met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 204 to 217.
Who provides that care?
Personal care workers provided 161 of the 204 minutes (78.9%), followed by registered nurses (40 minutes, 19.6%) and enrolled nurses (3 minutes, 1.5%). Carinity Brownesholme Manor also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.













