Elderberry Expert Rating and Opinion
The Elderberry Index for Calvary Capel Sands is 2.93 out of 5, against a national average of 3.81. Two findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents show greater confidence in staff skills
100% answered “Always” or “Most of the time”, compared with 89.5% across other homes.
Residents report stronger support for independence
92% answered “Always” or “Most of the time”, compared with 88.6% across other homes.
Worth a closer look
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Quality measures rating trails the national average
2 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Compliance rating trails the national average
4 out of 5, compared with 4.83 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.27% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.97% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does Calvary Capel Sands provide?
In January to March 2026, Calvary Capel Sands reported 218 minutes of care per resident per day, 5 minutes below its target of 223 minutes. Of those minutes, 44 came from registered nurses, matching the registered-nurse target of 44.
Who provides that care?
Of the 218 minutes, personal care workers provided 144 (66.1%), followed by registered nurses (44 minutes, 20.2%) and enrolled nurses (30 minutes, 13.8%). In the same quarter, Calvary Capel Sands also reported spending on physiotherapists, podiatrists, speech pathologists, and lifestyle and recreation workers.
What do residents say about Calvary Capel Sands?
In the 2025 Residents’ Experience Survey, 85% of residents surveyed at Calvary Capel Sands answered “always” or “most of the time” when asked whether staff are kind and caring, 11 percentage points below the average of 96.0% across other homes. When residents were asked whether the home is well run (84% against 89.3%) and whether staff explain things to them (77% against 81.8%), answers were also below the average for other homes.
The largest gap above other homes was when residents were asked whether staff know what they are doing: 100% answered “always” or “most of the time”, against an average of 89.5%. In all, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how staff get to know each resident. Of residents asked whether staff are kind and caring, 54% answered “always”, 31% “most of the time” and 15% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Calvary Capel Sands were asked whether they feel safe, 69% answered “always” and 23% “most of the time”. When asked whether they get the care they need, 69% answered “always” and 23% “most of the time”.
What is the food like at Calvary Capel Sands?
In the 2025 Residents’ Experience Survey, 62% of residents surveyed at Calvary Capel Sands said they like the food “always” or “most of the time”, 8.3 percentage points below the average of 70.3% across other homes. Another 31% answered “some of the time” and 8% “never”.
Food spending at Calvary Capel Sands in January to March 2026 was $16 per resident per day, in line with the sector median of $16. In the same quarter, Calvary Capel Sands reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
According to Calvary Capel Sands, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
62% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
