Elderberry Expert Rating and Opinion
The residents’ experience rating for Blue Care Gladstone Edenvale Aged Care Facility is 4 out of 5, against a national average of 3.62. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Staff communication is a relative strength
100% answered “Always” or “Most of the time”, compared with 81.8% across other homes.
Enjoying the food is above the survey average
85% answered “Always” or “Most of the time”, compared with 70.2% across other homes.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Quality measures rating trails the national average
1 out of 5, compared with 3.07 across other rated homes in the August 2026 extract.
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2366 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2396 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.80% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about Blue Care Gladstone Edenvale Aged Care Facility?
When residents surveyed at Blue Care Gladstone Edenvale Aged Care Facility for the 2025 Residents’ Experience Survey were asked whether staff explain things to them, 100% answered “always” or “most of the time”, above the 81.8% average across other homes by 18.2 percentage points. When residents were asked whether the home is well run (100% against 89.3%) and whether they have a say in their daily activities (100% against 93.2%), answers were also above the average for other homes.
On 8 of the 10 questions other than food, answers at Blue Care Gladstone Edenvale Aged Care Facility were at least 3 percentage points above the average for other homes, and on the rest they were within 3 percentage points.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 92% of residents surveyed at Blue Care Gladstone Edenvale Aged Care Facility answered “always” and 8% “most of the time”. When asked whether they get the care they need, 69% answered “always” and 31% “most of the time”.
Do residents have a say in daily life?
For choice and independence, the share of “always” or “most of the time” answers at Blue Care Gladstone Edenvale Aged Care Facility was 92% when asked whether they are encouraged to do as much as possible for themselves.
What is the food like at Blue Care Gladstone Edenvale Aged Care Facility?
In the 2025 Residents’ Experience Survey, 85% of residents surveyed at Blue Care Gladstone Edenvale Aged Care Facility said they like the food “always” or “most of the time”, 14.8 percentage points above the average of 70.2% across other homes. Another 15% answered “some of the time”, and none answered “never”.
Food spending at Blue Care Gladstone Edenvale Aged Care Facility in January to March 2026 was $18 per resident per day, 13% above the sector median of $16. In the same quarter, Blue Care Gladstone Edenvale Aged Care Facility reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
Blue Care Gladstone Edenvale Aged Care Facility reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
85% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Blue Care Gladstone Edenvale Aged Care Facility provide?
Blue Care Gladstone Edenvale Aged Care Facility reported 218 minutes of care per resident per day in January to March 2026, 3 minutes below its target of 221 minutes. Registered nurses provided 47 of those minutes, 3 minutes above the registered-nurse target of 44.
Who provides that care?
Personal care workers provided 171 of the 218 minutes (78.4%), followed by registered nurses (47 minutes, 21.6%). Blue Care Gladstone Edenvale Aged Care Facility also reported spending on physiotherapists and lifestyle and recreation workers in the same quarter.
