Elderberry Expert Rating and Opinion
The Elderberry Index for Bethanie Edinboro is 3.38 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.9% and 96.0% across other homes.
Food enjoyment improved in the latest survey
70% positive in 2025, compared with 43% in 2024: 27 percentage points higher.
Getting needed care is above the survey average
100% answered “Always” or “Most of the time”, compared with 94.5% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 211 vs 215 minutes; registered nurses: 44 vs 44 minutes per resident per day.
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Following up concerns is below the survey average
69% answered “Always” or “Most of the time”, compared with 85.2% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.34% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.21% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
How much care and nursing does Bethanie Edinboro provide?
In January to March 2026, Bethanie Edinboro reported 211 minutes of care per resident per day, 4 minutes below its target of 215 minutes. Registered nurses provided 44 of those minutes, matching the registered-nurse target of 44.
Bethanie Edinboro met both its total and registered-nurse targets in two of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 211 to 213.
Who provides that care?
Personal care workers provided 161 of the 211 minutes (76.3%), followed by registered nurses (44 minutes, 20.9%) and enrolled nurses (6 minutes, 2.8%). In the same quarter, Bethanie Edinboro also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
What is the food like at Bethanie Edinboro?
When residents surveyed at Bethanie Edinboro for the 2025 Residents’ Experience Survey were asked whether they like the food, 70% answered “always” or “most of the time”, 27 percentage points higher than the 43% recorded in 2024. Another 31% answered “some of the time”, and none answered “never”.
In January to March 2026, Bethanie Edinboro spent $20 per resident per day on food, 25% above the sector median of $16. Spending on dietitians in the same quarter was $0.37 per resident per day, 32% above the sector median of $0.28.
How are meals prepared?
Bethanie Edinboro reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
70% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Bethanie Edinboro?
In the 2025 Residents’ Experience Survey, 100% of residents surveyed at Bethanie Edinboro answered “always” or “most of the time” when asked whether they get the care they need, 5.5 percentage points above the average of 94.5% across other homes. When residents were asked whether staff treat them with respect (100% against 95.9%) and whether staff are kind and caring (100% against 96.0%), answers were also above the average for other homes.
The widest gap below other homes came when residents were asked whether staff follow up when they raise things: 69% answered “always” or “most of the time”, against an average of 85.2%. In all, answers on 3 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how the home records and follows up concerns. When residents were asked whether staff follow up when they raise things, 69% answered “most of the time” and 31% “some of the time”; none answered “always” or “never”.
Do residents feel safe?
Asked whether they feel safe, 85% of residents surveyed at Bethanie Edinboro answered “always” and 15% “most of the time”.
How does Bethanie Edinboro spend on resident care?
Total spending at Bethanie Edinboro in the 2024–25 financial year was $438.72 per resident per day, and care and nursing made up 61.2% of it. Care and nursing spending of $268.67 was 1% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($90.53), accommodation and maintenance ($22.42), and cleaning and laundry ($18.95) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($156.24) and registered nurses ($69.52).
