Elderberry Expert Rating and Opinion
The Elderberry Index for Bellevue Court Residential Care is 3.38 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
88% enjoy meals vs 70.2% across other homes; spending is $14 vs a $16 sector median.
Food enjoyment improved in the latest survey
88% positive in 2025, compared with 60% in 2024: 28 percentage points higher.
Getting needed care is above the survey average
100% answered “Always” or “Most of the time”, compared with 94.5% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 209 vs 209 minutes; registered nurses: 35 vs 43 minutes per resident per day.
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.33% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.25% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.20% | 1354 |
What is the food like at Bellevue Court Residential Care?
When residents surveyed at Bellevue Court Residential Care for the 2025 Residents’ Experience Survey were asked whether they like the food, 88% answered “always” or “most of the time”, 17.8 percentage points above the average of 70.2% across other homes. The share rose from 60% in 2024. Another 13% answered “some of the time”, and none answered “never”.
Food spending at Bellevue Court Residential Care in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. Spending on dietitians in the same quarter was $0.49 per resident per day, 75% above the sector median of $0.28.
How are meals prepared?
Bellevue Court Residential Care reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
88% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Bellevue Court Residential Care?
When residents surveyed at Bellevue Court Residential Care for the 2025 Residents’ Experience Survey were asked whether staff explain things to them, 69% answered “always” or “most of the time”, below the 81.8% average across other homes by 12.8 percentage points. Answers were also below the average for other homes when residents were asked whether they have a say in their daily activities (82% against 93.2%) and whether staff follow up when they raise things (76% against 85.2%).
The largest gap above other homes was when residents were asked whether they get the care they need: 100% answered “always” or “most of the time”, against an average of 94.5%. In all, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about how staff explain changes to care. When residents were asked whether staff explain things to them, 25% answered “always”, 44% “most of the time”, 25% “some of the time” and 6% “never”.
Do residents feel safe?
Asked whether they feel safe, 69% of residents surveyed at Bellevue Court Residential Care answered “always” and 25% “most of the time”.
How much care and nursing does Bellevue Court Residential Care provide?
In January to March 2026, Bellevue Court Residential Care reported 209 minutes of care per resident per day, matching its target of 209 minutes. Of those minutes, 35 came from registered nurses, 8 minutes below the registered-nurse target of 43.
In none of the last four quarters did Bellevue Court Residential Care meet both its total and registered-nurse targets. Minutes of care per resident per day ranged from 208 to 211 across those four quarters.
Who provides that care?
Of the 209 minutes, personal care workers provided 134 (64.1%), followed by enrolled nurses (40 minutes, 19.1%) and registered nurses (35 minutes, 16.7%). Bellevue Court Residential Care also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
How does Bellevue Court Residential Care spend on resident care?
In the 2024–25 financial year, Bellevue Court Residential Care spent $410.46 per resident per day, and care and nursing made up 63.9% of it. Care and nursing spending of $262.43 was 1% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($53.30), accommodation and maintenance ($28.90), and cleaning and laundry ($24.41) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($126.96) and enrolled nurses ($45.40).
