Elderberry Expert Rating and Opinion
The Elderberry Index for Anglican Care McIntosh Court is 4.23 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.9% and 96.0% across other homes.
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 232 vs 226 minutes; registered nurses: 44 vs 45 minutes per resident per day.
Food enjoyment fell in the latest survey
72% positive in 2025, compared with 86% in 2024: 14 percentage points lower.
Fewer residents consistently feel safe
85% answered “Always” or “Most of the time”, compared with 96.5% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.46% | 1354 |
| How well the home is run | 89.32% | 1354 |
| Getting needed care | 94.47% | 1354 |
| Confidence in staff skills | 89.48% | 1354 |
| Encouragement to stay independent | 88.59% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.19% | 1354 |
| Kind and caring staff | 95.96% | 1354 |
| Having a say in daily life | 93.20% | 1354 |
How much care and nursing does Anglican Care McIntosh Court provide?
Anglican Care McIntosh Court reported 232 minutes of care per resident per day in January to March 2026, 6 minutes above its target of 226 minutes. Of those minutes, 44 came from registered nurses, 1 minute below the registered-nurse target of 45.
Anglican Care McIntosh Court met both its total and registered-nurse targets in none of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 214 to 234.
Who provides that care?
Per resident per day, personal care workers provided 179 minutes, followed by registered nurses (44 minutes) and enrolled nurses (8 minutes). In the same quarter, Anglican Care McIntosh Court also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
How does Anglican Care McIntosh Court spend on resident care?
Spending on care and nursing at Anglican Care McIntosh Court in the 2024–25 financial year was $298.94 per resident per day, 13% above the sector median of $264.85. Spending across all categories was $452.05 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($51.92), accommodation and maintenance ($31.96), and cleaning and laundry ($26.23) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($151.57) and registered nurses ($68.19).
What do residents say about Anglican Care McIntosh Court?
When residents surveyed at Anglican Care McIntosh Court for the 2025 Residents’ Experience Survey were asked whether they feel safe, 85% answered “always” or “most of the time”, below the 96.5% average across other homes by 11.5 percentage points. Answers were also below the average for other homes when residents were asked whether they have a say in their daily activities (85% against 93.2%) and whether staff explain things to them (78% against 81.8%).
The widest gap above other homes came when residents were asked whether they get the care they need: 100% answered “always” or “most of the time”, against an average of 94.5%. Altogether, answers on 4 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about what the home does when a resident says they feel unsafe. Of residents asked whether they feel safe, 71% answered “always”, 14% “most of the time” and 14% “some of the time”; none answered “never”.
Do residents have a say in daily life?
On choice and independence at Anglican Care McIntosh Court, the share answering “always” or “most of the time” was 85% when asked whether they are encouraged to do as much as possible for themselves.
What is the food like at Anglican Care McIntosh Court?
When residents surveyed at Anglican Care McIntosh Court for the 2025 Residents’ Experience Survey were asked whether they like the food, 72% answered “always” or “most of the time”, 14 percentage points lower than the 86% recorded in 2024. Another 7% answered “some of the time” and 21% “never”.
Food spending at Anglican Care McIntosh Court in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. Spending on dietitians in the same quarter was $0.48 per resident per day, 71% above the sector median of $0.28.
How are meals prepared?
According to Anglican Care McIntosh Court, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
72% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
