Elderberry Expert Rating and Opinion
The Elderberry Index for Anglican Care C A Brown is 3.6 out of 5, against a national average of 3.81. Two findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Residents report stronger support for independence
96% answered “Always” or “Most of the time”, compared with 87.1% across other homes.
Following up concerns is above the survey average
88% answered “Always” or “Most of the time”, compared with 84.2% across other homes.
Worth a closer look
Food enjoyment fell in the latest survey
68% positive in 2026, compared with 84% in 2025: 16 percentage points lower.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Confidence in staff skills is below the survey average
80% answered “Always” or “Most of the time”, compared with 89.1% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.10% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.26% | 1078 |
| Enjoying the food | 67.34% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
What do residents say about Anglican Care C A Brown?
Asked in the 2026 Residents’ Experience Survey whether staff know what they are doing, 80% of residents surveyed at Anglican Care C A Brown answered “always” or “most of the time”, 9.1 percentage points below the average of 89.1% across other homes. Answers were also below the average for other homes when residents were asked whether staff are kind and caring (88% against 95.4%) and whether they have a say in their daily activities (88% against 92.7%).
The widest gap above other homes came when residents were asked whether they are encouraged to do as much as possible for themselves: 96% answered “always” or “most of the time”, against an average of 87.1%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
On a visit, you can ask about the training staff receive. When residents were asked whether staff know what they are doing, 28% answered “always”, 52% “most of the time” and 20% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Anglican Care C A Brown were asked whether they feel safe, 88% answered “always” and 8% “most of the time”. When asked whether they get the care they need, 48% answered “always” and 48% “most of the time”.
What is the food like at Anglican Care C A Brown?
When residents surveyed at Anglican Care C A Brown for the 2026 Residents’ Experience Survey were asked whether they like the food, 68% answered “always” or “most of the time”, 16 percentage points lower than the 84% recorded in 2025. Another 32% answered “some of the time”, and none answered “never”.
In January to March 2026, Anglican Care C A Brown spent $15 per resident per day on food, 6% below the sector median of $16. In the same quarter, spending on dietitians was $0.22 per resident per day, 21% below the sector median of $0.28.
How are meals prepared?
Anglican Care C A Brown reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
68% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Anglican Care C A Brown provide?
In January to March 2026, Anglican Care C A Brown reported 216 minutes of care per resident per day, 3 minutes above its target of 213 minutes. Registered nurses provided 44 of those minutes, 1 minute above the registered-nurse target of 43.
In one of the last four quarters, Anglican Care C A Brown met both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 191 to 216.
Who provides that care?
Of the 216 minutes, personal care workers provided 172 (79.6%), followed by registered nurses (44 minutes, 20.4%). Anglican Care C A Brown also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
How does Anglican Care C A Brown spend on resident care?
Total spending at Anglican Care C A Brown in the 2024–25 financial year was $422.15 per resident per day, and care and nursing made up 60.2% of it. Care and nursing spending of $253.97 was 4% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($46.42), accommodation and maintenance ($42.42), and cleaning and laundry ($24.26) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($133.06) and registered nurses ($58.94).
