Elderberry Expert Rating and Opinion
The Elderberry Index for Amana Living Moline House is 3.6 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
How well the home is run is above the survey average
100% answered “Always” or “Most of the time”, compared with 88.1% across other homes.
Residents show greater confidence in staff skills
100% answered “Always” or “Most of the time”, compared with 89.1% across other homes.
More residents feel they have a say in daily life
100% answered “Always” or “Most of the time”, compared with 92.7% across other homes.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 208 vs 203 minutes; registered nurses: 39 vs 41 minutes per resident per day.
Enjoying the food is below the survey average
43% answered “Always” or “Most of the time”, compared with 67.4% across other homes.
Food enjoyment fell in the latest survey
43% positive in 2026, compared with 69% in 2025: 26 percentage points lower.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.26% | 1078 |
| Enjoying the food | 67.36% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
What is the food like at Amana Living Moline House?
In the 2026 Residents’ Experience Survey, 43% of residents surveyed at Amana Living Moline House said they like the food “always” or “most of the time”, 24.4 percentage points below the average of 67.4% across other homes. The share fell from 69% in 2025. Another 43% answered “some of the time” and 14% “never”.
Food spending at Amana Living Moline House in January to March 2026 was $17 per resident per day, 6% above the sector median of $16. In the same quarter, spending on dietitians was $1.42 per resident per day, 407% above the sector median of $0.28.
How are meals prepared?
Amana Living Moline House reports that breakfast, lunch and dinner are all prepared by the cook-chill method. Of all meals, 47% are prepared on site and the rest off site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
43% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Amana Living Moline House?
When residents surveyed at Amana Living Moline House for the 2026 Residents’ Experience Survey were asked whether the home is well run, 100% answered “always” or “most of the time”, 11.9 percentage points above the average of 88.1% across other homes. When residents were asked whether staff know what they are doing (100% against 89.1%) and whether they have a say in their daily activities (100% against 92.7%), answers were also above the average for other homes.
The largest gap below other homes was when residents were asked whether they feel safe: 92% answered “always” or “most of the time”, against an average of 96.3%.
What should you ask about on a visit?
A visit is a chance to ask about what the home does when a resident says they feel unsafe. Of residents asked whether they feel safe, 71% answered “always”, 21% “most of the time” and 7% “some of the time”; none answered “never”.
Do residents get the care they need?
Asked whether they get the care they need, 57% of residents surveyed at Amana Living Moline House answered “always” and 36% “most of the time”.
How much care and nursing does Amana Living Moline House provide?
In January to March 2026, Amana Living Moline House reported 208 minutes of care per resident per day, 5 minutes above its target of 203 minutes. Of those minutes, 39 came from registered nurses, 2 minutes below the registered-nurse target of 41.
Amana Living Moline House met both its total and registered-nurse targets in two of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 207 to 209.
Who provides that care?
Personal care workers provided 162 minutes per resident per day, followed by registered nurses (39 minutes) and enrolled nurses (6 minutes). Amana Living Moline House also reported spending on physiotherapists, speech pathologists and dietitians in the same quarter.
How does Amana Living Moline House spend on resident care?
Total spending at Amana Living Moline House in the 2024–25 financial year was $407.30 per resident per day, and care and nursing made up 61.4% of it. Care and nursing spending of $249.98 was 6% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($60.77), accommodation and maintenance ($34.65), and cleaning and laundry ($19.64) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($132.28) and registered nurses ($60.55).
