Elderberry Expert Rating and Opinion
The Elderberry Index for Warrina Court Residential Aged Care Service is 4.34 out of 5, against a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Quality measures rating exceeds the national average
5 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Food enjoyment improved in the latest survey
66% positive in 2026, compared with 54% in 2025: 12 percentage points higher.
Worth a closer look
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Following up concerns is below the survey average
75% answered “Always” or “Most of the time”, compared with 84.2% across other homes.
Respectful treatment is below the survey average
91% answered “Always” or “Most of the time”, compared with 95.4% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.06 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.34% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does Warrina Court Residential Aged Care Service provide?
In January to March 2026, Warrina Court Residential Aged Care Service reported 253 minutes of care per resident per day, 37 minutes above its target of 216 minutes. Of those minutes, 56 came from registered nurses, 12 minutes above the registered-nurse target of 44.
In three of the last four quarters, Warrina Court Residential Aged Care Service met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 214 to 253 across those four quarters.
Who provides that care?
Personal care workers provided 173 of the 253 minutes (68.4%), followed by registered nurses (56 minutes, 22.1%) and enrolled nurses (24 minutes, 9.5%). Warrina Court Residential Aged Care Service also reported spending on physiotherapists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What do residents say about Warrina Court Residential Aged Care Service?
Asked in the 2026 Residents’ Experience Survey whether the home is well run, 100% of residents surveyed at Warrina Court Residential Aged Care Service answered “always” or “most of the time”, above the 88.1% average across other homes by 11.9 percentage points. When residents were asked whether they have a say in their daily activities (100% against 92.7%) and whether they get the care they need (100% against 94.4%), answers were also above the average for other homes.
The largest gap below other homes was when residents were asked whether staff follow up when they raise things: 75% answered “always” or “most of the time”, against an average of 84.2%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how the home records and follows up concerns. Of residents asked whether staff follow up when they raise things, 33% answered “always”, 42% “most of the time” and 25% “some of the time”; none answered “never”.
Do residents feel safe?
Asked whether they feel safe, 67% of residents surveyed at Warrina Court Residential Aged Care Service answered “always” and 33% “most of the time”.
How does Warrina Court Residential Aged Care Service spend on resident care?
In the 2024–25 financial year, Warrina Court Residential Aged Care Service spent $292.37 per resident per day on care and nursing, 10% above the sector median of $264.85. Total spending was $424.57 per resident per day. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($46.14), accommodation and maintenance ($39.33), and cleaning and laundry ($23.18) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($148.33) and registered nurses ($78.13).
What is the food like at Warrina Court Residential Aged Care Service?
In the 2026 Residents’ Experience Survey, 66% of residents surveyed at Warrina Court Residential Aged Care Service said they like the food “always” or “most of the time”, 12 percentage points higher than the 54% recorded in 2025. Another 17% answered “some of the time” and 17% “never”.
Food spending at Warrina Court Residential Aged Care Service in January to March 2026 was $16 per resident per day, in line with the sector median of $16. In the same quarter, spending on dietitians was $0.35 per resident per day, 25% above the sector median of $0.28.
How are meals prepared?
According to Warrina Court Residential Aged Care Service, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
66% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
