Elderberry Expert Rating and Opinion
The Elderberry Index for Uniting Roberts Lodge Peakhurst is 3.93 out of 5, against a national average of 3.81. Three findings stand out as positive, and one is worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 231 minutes against a 224-minute daily care target; RN time is 46 against 44.
Food enjoyment improved in the latest survey
71% positive in 2026, compared with 57% in 2025: 14 percentage points higher.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Kind and caring staff is below the survey average
86% answered “Always” or “Most of the time”, compared with 95.4% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.08% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.26% | 1078 |
| Enjoying the food | 67.34% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How much care and nursing does Uniting Roberts Lodge Peakhurst provide?
Uniting Roberts Lodge Peakhurst reported 231 minutes of care per resident per day in January to March 2026, 7 minutes above its target of 224 minutes. Of those minutes, 46 came from registered nurses, 2 minutes above the registered-nurse target of 44.
In each of the last four quarters, Uniting Roberts Lodge Peakhurst met both its total and registered-nurse targets. Minutes of care per resident per day ranged from 224 to 231 across those four quarters.
Who provides that care?
Of the 231 minutes, personal care workers provided 185 (80.1%), followed by registered nurses (46 minutes, 19.9%). In the same quarter, Uniting Roberts Lodge Peakhurst also reported spending on physiotherapists, speech pathologists, dietitians, and lifestyle and recreation workers.
What do residents say about Uniting Roberts Lodge Peakhurst?
In the 2026 Residents’ Experience Survey, 100% of residents surveyed at Uniting Roberts Lodge Peakhurst answered “always” or “most of the time” when asked whether they are encouraged to do as much as possible for themselves, 12.9 percentage points above the average of 87.1% across other homes. Answers were also above the average for other homes when residents were asked whether staff follow up when they raise things (93% against 84.2%) and whether they have a say in their daily activities (100% against 92.7%).
The widest gap below other homes came when residents were asked whether staff are kind and caring: 86% answered “always” or “most of the time”, against an average of 95.4%.
What should you ask about on a visit?
A visit is a chance to ask about how staff get to know each resident. When residents were asked whether staff are kind and caring, 79% answered “always”, 7% “most of the time” and 14% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Uniting Roberts Lodge Peakhurst were asked whether they feel safe, 57% answered “always” and 43% “most of the time”. When asked whether they get the care they need, 79% answered “always” and 21% “most of the time”.
What is the food like at Uniting Roberts Lodge Peakhurst?
When residents surveyed at Uniting Roberts Lodge Peakhurst for the 2026 Residents’ Experience Survey were asked whether they like the food, 71% answered “always” or “most of the time”, 3.7 percentage points above the average of 67.3% across other homes. The share rose from 57% in 2025. Another 29% answered “some of the time”, and none answered “never”.
In January to March 2026, Uniting Roberts Lodge Peakhurst spent $17 per resident per day on food, 6% above the sector median of $16. In the same quarter, spending on dietitians was $0.15 per resident per day, 46% below the sector median of $0.28.
How are meals prepared?
Uniting Roberts Lodge Peakhurst reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
71% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does Uniting Roberts Lodge Peakhurst spend on resident care?
Total spending at Uniting Roberts Lodge Peakhurst in the 2024–25 financial year was $417.04 per resident per day, and care and nursing made up 64.7% of it. Care and nursing spending of $269.89 was 2% above the sector median of $264.85. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included administration ($57.12), accommodation and maintenance ($38.74), and cleaning and laundry ($20.42) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($175.78) and registered nurses ($61.92).
