Elderberry Expert Rating and Opinion
The Elderberry Index for Uniting Annesley Haberfield is 3.93 out of 5, against a national average of 3.81. Three findings stand out as positive, and two are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 202 minutes against a 202-minute daily care target; RN time is 42 against 41.
Residents’ experience rating exceeds the national average
4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Residents report stronger support for independence
100% answered “Always” or “Most of the time”, compared with 87.1% across other homes.
Worth a closer look
Respectful treatment is below the survey average
89% answered “Always” or “Most of the time”, compared with 95.4% across other homes.
Getting needed care is below the survey average
89% answered “Always” or “Most of the time”, compared with 94.4% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.36% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.43% | 1080 |
| Confidence in staff skills | 89.08% | 1080 |
| Encouragement to stay independent | 87.14% | 1079 |
| Staff explaining things | 80.26% | 1078 |
| Enjoying the food | 67.33% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
How does Uniting Annesley Haberfield spend on resident care?
In the 2024–25 financial year, Uniting Annesley Haberfield spent $222.96 per resident per day on care and nursing, 16% below the sector median of $264.85. Spending across all categories was $366.29 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($56), accommodation and maintenance ($34.91), and cleaning and laundry ($22.74) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($139.41) and registered nurses ($49.27).
What do residents say about Uniting Annesley Haberfield?
Asked in the 2026 Residents’ Experience Survey whether they are encouraged to do as much as possible for themselves, 100% of residents surveyed at Uniting Annesley Haberfield answered “always” or “most of the time”, 12.9 percentage points above the average of 87.1% across other homes. Answers were also above the average for other homes when residents were asked whether the home is well run (95% against 88.1%) and whether staff know what they are doing (94% against 89.1%).
The largest gap below other homes was when residents were asked whether staff treat them with respect: 89% answered “always” or “most of the time”, against an average of 95.4%. In all, answers on 2 of the 10 questions other than food were at least 3 percentage points below the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how staff are expected to treat residents. When residents were asked whether staff treat them with respect, 78% answered “always”, 11% “most of the time” and 11% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
When residents surveyed at Uniting Annesley Haberfield were asked whether they feel safe, 72% answered “always” and 22% “most of the time”. When asked whether they get the care they need, 72% answered “always” and 17% “most of the time”.
What is the food like at Uniting Annesley Haberfield?
In the 2026 Residents’ Experience Survey, 72% of residents surveyed at Uniting Annesley Haberfield said they like the food “always” or “most of the time”, 4.7 percentage points above the average of 67.3% across other homes. The share rose from 66% in 2025. Another 22% answered “some of the time” and 6% “never”.
In January to March 2026, Uniting Annesley Haberfield spent $18 per resident per day on food, 13% above the sector median of $16. Spending on dietitians in the same quarter was $0.14 per resident per day, 50% below the sector median of $0.28.
How are meals prepared?
Uniting Annesley Haberfield reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
72% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How much care and nursing does Uniting Annesley Haberfield provide?
Uniting Annesley Haberfield reported 202 minutes of care per resident per day in January to March 2026, matching its target of 202 minutes. Of those minutes, 42 came from registered nurses, 1 minute above the registered-nurse target of 41.
Uniting Annesley Haberfield met both its total and registered-nurse targets in each of the last four quarters. Minutes of care per resident per day ranged from 197 to 202 across those four quarters.
Who provides that care?
Of the 202 minutes, personal care workers provided 160 (79.2%), followed by registered nurses (42 minutes, 20.8%). In the same quarter, Uniting Annesley Haberfield also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers.
