Elderberry Expert Rating and Opinion
The Elderberry Index for Traralgon Aged Care is 4.04 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Food enjoyment is above average, with lower reported spending
100% enjoy meals vs 67.3% across other homes; spending is $14 vs a $16 sector median.
Residents consistently describe respectful, caring staff
100% positive on respect and 100% on caring staff, versus 95.4% and 95.4% across other homes.
Residents’ experience rating exceeds the national average
5 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Worth a closer look
Reported care time falls short of a staffing target
Total care: 211 vs 219 minutes; registered nurses: 40 vs 44 minutes per resident per day.
Staffing rating trails the national average
2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Fewer residents feel they have a say in daily life
85% answered “Always” or “Most of the time”, compared with 92.7% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.24% | 1080 |
| How well the home is run | 88.07% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.31% | 1080 |
| Following up concerns | 84.21% | 1079 |
| Kind and caring staff | 95.41% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
What is the food like at Traralgon Aged Care?
In the 2026 Residents’ Experience Survey, 100% of residents surveyed at Traralgon Aged Care said they like the food “always” or “most of the time”, 32.7 percentage points above the average of 67.3% across other homes. The share rose from 61% in 2025.
Food spending at Traralgon Aged Care in January to March 2026 was $14 per resident per day, 13% below the sector median of $16. In the same quarter, Traralgon Aged Care reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
Traralgon Aged Care reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
100% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about Traralgon Aged Care?
When residents surveyed at Traralgon Aged Care for the 2026 Residents’ Experience Survey were asked whether the home is well run, 100% answered “always” or “most of the time”, 11.9 percentage points above the average of 88.1% across other homes. Answers were also above the average for other homes when residents were asked whether staff explain things to them (92% against 80.2%) and whether staff follow up when they raise things (92% against 84.2%).
The largest gap below other homes was when residents were asked whether they have a say in their daily activities: 85% answered “always” or “most of the time”, against an average of 92.7%.
What should you ask about on a visit?
A visit is a chance to ask about how residents have a say in daily activities. When residents were asked whether they have a say in their daily activities, 85% answered “always” and 15% “never”; none answered “most of the time” or “some of the time”.
Do residents feel safe and get the care they need?
When residents surveyed at Traralgon Aged Care were asked whether they feel safe, 92% answered “always” and 8% “most of the time”. When asked whether they get the care they need, 92% answered “always” and 8% “most of the time”.
How much care and nursing does Traralgon Aged Care provide?
Traralgon Aged Care reported 211 minutes of care per resident per day in January to March 2026, 8 minutes below its target of 219 minutes. Of those minutes, 40 came from registered nurses, 4 minutes below the registered-nurse target of 44.
In none of the last four quarters did Traralgon Aged Care meet both its total and registered-nurse targets. Across those four quarters, minutes of care per resident per day ranged from 196 to 211.
Who provides that care?
Personal care workers provided 162 of the 211 minutes (76.8%), followed by registered nurses (40 minutes, 19.0%) and enrolled nurses (9 minutes, 4.3%). In the same quarter, Traralgon Aged Care also reported spending on physiotherapists and podiatrists.
How does Traralgon Aged Care spend on resident care?
Total spending at Traralgon Aged Care in the 2024–25 financial year was $453.08 per resident per day, and care and nursing made up 60.0% of it. Care and nursing spending of $271.81 was 3% above the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Other categories included accommodation and maintenance ($63.26), administration ($59.10), and cleaning and laundry ($23.21) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($156.71) and registered nurses ($65.97).
