Elderberry Expert Rating and Opinion
The Elderberry Index for The Philip Kennedy Centre Residential Care is 3.16 out of 5, compared with a national average of 3.81. Three findings are worth a closer look.
Things we noticed
Worth a closer look
Reported care time falls short of a staffing target
Total care: 208 vs 214 minutes; registered nurses: 37 vs 44 minutes per resident per day.
Staffing rating trails the national average
1 out of 5, compared with 3.19 across other rated homes in the August 2026 extract.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.19 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.35% | 1080 |
| Feeling safe | 96.25% | 1080 |
| How well the home is run | 88.09% | 1080 |
| Getting needed care | 94.42% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.26% | 1078 |
| Enjoying the food | 67.35% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.71% | 1080 |
How much care and nursing does The Philip Kennedy Centre Residential Care provide?
In January to March 2026, The Philip Kennedy Centre Residential Care reported 208 minutes of care per resident per day, 6 minutes below its target of 214 minutes. Registered nurses provided 37 of those minutes, 7 minutes below the registered-nurse target of 44.
The Philip Kennedy Centre Residential Care met both its total and registered-nurse targets in none of the last four quarters. Minutes of care per resident per day ranged from 205 to 213 across those four quarters.
Who provides that care?
Personal care workers provided 137 of the 208 minutes (65.9%), followed by registered nurses (37 minutes, 17.8%) and enrolled nurses (34 minutes, 16.3%). The Philip Kennedy Centre Residential Care also reported spending on physiotherapists, podiatrists, speech pathologists, dietitians, and lifestyle and recreation workers in the same quarter.
What do residents say about The Philip Kennedy Centre Residential Care?
When residents surveyed at The Philip Kennedy Centre Residential Care for the 2026 Residents’ Experience Survey were asked whether the home is well run, 77% answered “always” or “most of the time”, below the 88.1% average across other homes by 11.1 percentage points. When residents were asked whether they have a say in their daily activities (83% against 92.7%) and whether staff are kind and caring (90% against 95.4%), answers were also below the average for other homes.
At The Philip Kennedy Centre Residential Care, answers were at least 3 percentage points below the average for other homes on 5 of the 10 questions other than food, and within 3 percentage points on the rest.
What should you ask about on a visit?
On a visit, you can ask about who runs the home day to day and how changes are communicated. When residents were asked whether the home is well run, 20% answered “always”, 57% “most of the time” and 23% “some of the time”; none answered “never”.
Do residents feel safe and get the care they need?
Asked whether they feel safe, 67% of residents surveyed at The Philip Kennedy Centre Residential Care answered “always” and 27% “most of the time”. When asked whether they get the care they need, 57% answered “always” and 40% “most of the time”.
What is the food like at The Philip Kennedy Centre Residential Care?
When residents surveyed at The Philip Kennedy Centre Residential Care for the 2026 Residents’ Experience Survey were asked whether they like the food, 56% answered “always” or “most of the time”, 11.3 percentage points below the average of 67.3% across other homes. The share was also 56% in 2025. Another 33% answered “some of the time” and 10% “never”.
Food spending at The Philip Kennedy Centre Residential Care in January to March 2026 was $18 per resident per day, 13% above the sector median of $16. Spending on dietitians in the same quarter was $0.29 per resident per day, 4% above the sector median of $0.28.
How are meals prepared?
According to The Philip Kennedy Centre Residential Care, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
56% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
How does The Philip Kennedy Centre Residential Care spend on resident care?
In the 2024–25 financial year, The Philip Kennedy Centre Residential Care spent $409.13 per resident per day, and care and nursing made up 62.1% of it. Care and nursing spending of $254.05 was 4% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included administration ($51.68), cleaning and laundry ($30.70), and accommodation and maintenance ($25.84) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($128.07) and registered nurses ($40.98).
