Elderberry Expert Rating and Opinion
One finding is worth a closer look.
Things we noticed
Worth a closer look
Reported care time falls short of a staffing target
Total care: 192 vs 193 minutes; registered nurses: 74 vs 39 minutes per resident per day.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. No survey comparison is made: the survey year in the ratings extract does not match this home’s latest survey. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2366 |
| Residents’ experience | 3.62 | 2435 |
| Compliance | 4.83 | 2396 |
| Staffing | 3.18 | 2455 |
| Quality measures | 3.07 | 2457 |
How does The Laura Johnson Home spend on resident care?
Spending on care and nursing at The Laura Johnson Home in the 2024–25 financial year was $200.54 per resident per day, 24% below the sector median of $264.85. Total spending was $434.24 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included accommodation and maintenance ($80.02), cleaning and laundry ($49.74) and administration ($48.49) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($105.64) and registered nurses ($68.14).
How much care and nursing does The Laura Johnson Home provide?
The Laura Johnson Home reported 192 minutes of care per resident per day in January to March 2026, 1 minute below its target of 193 minutes. Registered nurses provided 74 of those minutes, 35 minutes above the registered-nurse target of 39.
The Laura Johnson Home met both its total and registered-nurse targets in none of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 169 to 192.
Who provides that care?
Personal care workers provided 113 of the 192 minutes (58.9%), followed by registered nurses (74 minutes, 38.5%) and enrolled nurses (5 minutes, 2.6%). In the same quarter, The Laura Johnson Home also reported spending on physiotherapists, podiatrists, dietitians, and lifestyle and recreation workers.
What is the food like at The Laura Johnson Home?
In the 2025 Residents’ Experience Survey, 80% of residents surveyed at The Laura Johnson Home said they like the food “always” or “most of the time”, 14 percentage points higher than the 66% recorded in 2024. Another 20% answered “some of the time”, and none answered “never”.
Food spending at The Laura Johnson Home in January to March 2026 was $15 per resident per day, 6% below the sector median of $16. In the same quarter, spending on dietitians was $1.03 per resident per day, 268% above the sector median of $0.28.
How are meals prepared?
According to The Laura Johnson Home, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
80% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
Sources and Explanation
What do residents say about The Laura Johnson Home?
In the 2025 Residents’ Experience Survey, the highest share of “always” or “most of the time” answers from residents surveyed at The Laura Johnson Home, 100%, came on 5 of the 10 questions other than food, including whether staff treat them with respect. The lowest share, 80%, came on 3 of the 10 questions other than food, including whether the home is well run.
What should you ask about on a visit?
A visit is a chance to ask about who runs the home day to day and how changes are communicated. Of residents asked whether the home is well run, 50% answered “always”, 30% “most of the time”, 10% “some of the time” and 10% “never”.
Do residents feel safe and get the care they need?
When residents surveyed at The Laura Johnson Home were asked whether they feel safe, 90% answered “always” and 10% “most of the time”. When asked whether they get the care they need, 80% answered “always” and 10% “most of the time”.
