Elderberry Expert Rating and Opinion
The Elderberry Index for St Elizabeth Home is 3.6 out of 5, compared with a national average of 3.81. One finding stands out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Care and registered-nurse targets met in four reported quarters
The latest quarter records 212 minutes against a 210-minute daily care target; RN time is 45 against 43.
Worth a closer look
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Fewer residents consistently feel safe
82% answered “Always” or “Most of the time”, compared with 96.3% across other homes.
Respectful treatment is below the survey average
83% answered “Always” or “Most of the time”, compared with 95.4% across other homes.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2026 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2026 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.37% | 1080 |
| Feeling safe | 96.26% | 1080 |
| How well the home is run | 88.09% | 1080 |
| Getting needed care | 94.43% | 1080 |
| Confidence in staff skills | 89.09% | 1080 |
| Encouragement to stay independent | 87.15% | 1079 |
| Staff explaining things | 80.25% | 1078 |
| Enjoying the food | 67.34% | 1080 |
| Following up concerns | 84.22% | 1079 |
| Kind and caring staff | 95.42% | 1080 |
| Having a say in daily life | 92.70% | 1080 |
What do residents say about St Elizabeth Home?
In the 2026 Residents’ Experience Survey, 82% of residents surveyed at St Elizabeth Home answered “always” or “most of the time” when asked whether they feel safe, 14.3 percentage points below the average of 96.3% across other homes. When residents were asked whether staff treat them with respect (83% against 95.4%) and whether staff are kind and caring (88% against 95.4%), answers were also below the average for other homes.
On 6 of the 10 questions other than food, answers at St Elizabeth Home were at least 3 percentage points below the average for other homes, and on the rest they were within 3 percentage points.
What should you ask about on a visit?
On a visit, you can ask about what the home does when a resident says they feel unsafe. Of residents asked whether they feel safe, 82% answered “always” and 18% “some of the time”; none answered “most of the time” or “never”.
Do residents get the care they need?
When residents surveyed at St Elizabeth Home were asked whether they get the care they need, 71% answered “always” and 18% “most of the time”.
How does St Elizabeth Home spend on resident care?
In the 2024–25 financial year, St Elizabeth Home spent $235.80 per resident per day on care and nursing, 11% below the sector median of $264.85. Total spending was $382.27 per resident per day. These amounts are the home’s costs, not the fees a resident pays.
Where does the rest of the spending go?
Spending on other categories included accommodation and maintenance ($40.88), administration ($40.20), and cleaning and laundry ($26.89) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($146.42) and registered nurses ($56.40).
How much care and nursing does St Elizabeth Home provide?
St Elizabeth Home reported 212 minutes of care per resident per day in January to March 2026, 2 minutes above its target of 210 minutes. Registered nurses provided 45 of those minutes, 2 minutes above the registered-nurse target of 43.
St Elizabeth Home met both its total and registered-nurse targets in each of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 210 to 212.
Who provides that care?
Of the 212 minutes, personal care workers provided 167 (78.8%), followed by registered nurses (45 minutes, 21.2%). In the same quarter, St Elizabeth Home also reported spending on physiotherapists, podiatrists, dietitians, and lifestyle and recreation workers.
What is the food like at St Elizabeth Home?
When residents surveyed at St Elizabeth Home for the 2026 Residents’ Experience Survey were asked whether they like the food, 65% answered “always” or “most of the time”, within 3 percentage points of the 67.3% average across other homes. The share was also 65% in 2025. Another 18% answered “some of the time” and 18% “never”.
Food spending at St Elizabeth Home in January to March 2026 was $15 per resident per day, 6% below the sector median of $16. In the same quarter, spending on dietitians was $0.19 per resident per day, 32% below the sector median of $0.28.
How are meals prepared?
According to St Elizabeth Home, breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
65% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
