Elderberry Expert Rating and Opinion
The Elderberry Index for St Annes Nursing Home is 3.74 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.
Things we noticed
Positive standouts
Staffing rating exceeds the national average
5 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.
Residents show greater confidence in staff skills
101% answered “Always” or “Most of the time”, compared with 89.5% across other homes.
Enjoying the food is above the survey average
76% answered “Always” or “Most of the time”, compared with 70.3% across other homes.
Worth a closer look
Support for independence is below the survey average
50% answered “Always” or “Most of the time”, compared with 88.6% across other homes.
Compliance rating trails the national average
4 out of 5, compared with 4.83 across other rated homes in the August 2026 extract.
Residents’ experience rating trails the national average
3 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.
Sources and Explanation
This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.
Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.
How findings are selected
Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.
Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.
A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.
My Aged Care home profile · Government Star Ratings extract
Benchmark populations
| Measure | Mean | Other homes |
|---|---|---|
| Elderberry Index | 3.81 | 2365 |
| Residents’ experience | 3.62 | 2434 |
| Compliance | 4.83 | 2395 |
| Staffing | 3.18 | 2454 |
| Quality measures | 3.07 | 2456 |
| Respectful treatment | 95.86% | 1354 |
| Feeling safe | 96.45% | 1354 |
| How well the home is run | 89.34% | 1354 |
| Getting needed care | 94.48% | 1354 |
| Confidence in staff skills | 89.47% | 1354 |
| Encouragement to stay independent | 88.62% | 1354 |
| Staff explaining things | 81.82% | 1354 |
| Enjoying the food | 70.26% | 1354 |
| Following up concerns | 85.20% | 1354 |
| Kind and caring staff | 95.97% | 1354 |
| Having a say in daily life | 93.19% | 1354 |
What do residents say about St Annes Nursing Home?
Asked in the 2025 Residents’ Experience Survey whether they are encouraged to do as much as possible for themselves, 50% of residents surveyed at St Annes Nursing Home answered “always” or “most of the time”, below the 88.6% average across other homes by 38.6 percentage points. When residents were asked whether the home is well run (75% against 89.3%) and whether staff are kind and caring (82% against 96.0%), answers were also below the average for other homes.
The widest gap above other homes came when residents were asked whether staff know what they are doing: 101% answered “always” or “most of the time”, against an average of 89.5%. Altogether, answers on 2 of the 10 questions other than food were at least 3 percentage points above the average for other homes.
What should you ask about on a visit?
A visit is a chance to ask about how staff support residents to do things for themselves. When residents were asked whether they are encouraged to do as much as possible for themselves, 25% answered “always”, 25% “most of the time”, 38% “some of the time” and 13% “never”.
Do residents feel safe and get the care they need?
When residents surveyed at St Annes Nursing Home were asked whether they feel safe, 81% answered “always” and 19% “most of the time”. When asked whether they get the care they need, 44% answered “always” and 44% “most of the time”.
How much care and nursing does St Annes Nursing Home provide?
In January to March 2026, St Annes Nursing Home reported 231 minutes of care per resident per day, 11 minutes above its target of 220 minutes. Of those minutes, 45 came from registered nurses, 1 minute above the registered-nurse target of 44.
Who provides that care?
Personal care workers provided 171 of the 231 minutes (74.0%), followed by registered nurses (45 minutes, 19.5%) and enrolled nurses (15 minutes, 6.5%). St Annes Nursing Home also reported spending on physiotherapists and lifestyle and recreation workers in the same quarter.
What is the food like at St Annes Nursing Home?
In the 2025 Residents’ Experience Survey, 76% of residents surveyed at St Annes Nursing Home said they like the food “always” or “most of the time”, 5.7 percentage points above the average of 70.3% across other homes. Another 19% answered “some of the time” and 6% “never”.
In January to March 2026, St Annes Nursing Home spent $17 per resident per day on food, 6% above the sector median of $16. In the same quarter, St Annes Nursing Home reported no spending on dietitians, against a sector median of $0.28 per resident per day.
How are meals prepared?
St Annes Nursing Home reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.
Do residents enjoy the food?
Residents who answered “Always” or “Most of the time”.
76% of surveyed residents
Spending & preparation
Daily spending on food and dietitian services, and how meals are prepared.
