Home›NSW›Glen Innes›2370›Roseneath Aged Care Centre Pty Ltd

Elderberry Expert Rating and Opinion

The Elderberry Index for Roseneath Aged Care Centre Pty Ltd is 3.86 out of 5, compared with a national average of 3.81. Three findings stand out as positive, and three are worth a closer look.

Elderberry Index

3.86 / 5

National average 3.81

Residents’ experience

4 / 5

National average 3.62

Compliance

5 / 5

National average 4.83

Staffing

2 / 5

National average 3.18

Quality measures

4 / 5

National average 3.06

Things we noticed

Positive standouts

  • Quality measures rating exceeds the national average

    4 out of 5, compared with 3.06 across other rated homes in the August 2026 extract.

  • Enjoying the food is above the survey average

    86% answered “Always” or “Most of the time”, compared with 70.2% across other homes.

  • Residents’ experience rating exceeds the national average

    4 out of 5, compared with 3.62 across other rated homes in the August 2026 extract.

Worth a closer look

  • Reported care time falls short of a staffing target

    Total care: 230 vs 211 minutes; registered nurses: 32 vs 43 minutes per resident per day.

  • Staffing rating trails the national average

    2 out of 5, compared with 3.18 across other rated homes in the August 2026 extract.

  • Fewer residents feel they have a say in daily life

    86% answered “Always” or “Most of the time”, compared with 93.2% across other homes.

Sources and Explanation

This is a programmatic interpretation of published data, not an in-person inspection or a separate expert-assigned score. The figures are the Elderberry Index and its four government component ratings; a measure the home has no published rating for is left out. Our rating methodology.

Ratings: August 2026. Survey comparisons: 2025 interview responses from that extract. Other Australian homes in the same ratings extract; survey comparisons also require the same interview year. Each eligible home has equal weight; missing/invalid values excluded. These are descriptive comparisons, not resident-weighted or adjusted for differences in care needs.

How findings are selected

Survey gaps of at least 3 percentage points, rating gaps of at least 0.3 stars, and changes of at least 10 percentage points can qualify. These are editorial selection thresholds, not tests of statistical significance. Benchmarks need at least 30 homes. Each side shows up to three eligible findings; missing values never become negative findings. Specific combined food evidence and sustained care-target results are prioritised, then larger differences. Respect and caring are grouped when both qualify.

Food spending uses the My Aged Care sector median for Jan–Mar 2026; resident enjoyment comes from the 2025 survey. The combined finding reports two separate observations from different reporting periods; it does not establish that spending caused the survey result. Year-to-year survey samples may differ and respondent counts are unavailable. Care consistency uses the latest four submitted, quality-checked care-minute records and direct RN minutes without EN top-up.

A lower compliance rating is a comparison with other homes, not a claim of an active sanction. Higher expenditure alone is not treated as better care. Unadjusted clinical incident measures are not used to rank quality here.

My Aged Care home profile · Government Star Ratings extract

Benchmark populations

MeasureMeanOther homes
Elderberry Index3.812365
Residents’ experience3.622434
Compliance4.832395
Staffing3.182454
Quality measures3.062456
Respectful treatment95.86%1354
Feeling safe96.45%1354
How well the home is run89.32%1354
Getting needed care94.47%1354
Confidence in staff skills89.48%1354
Encouragement to stay independent88.59%1354
Staff explaining things81.82%1354
Enjoying the food70.25%1354
Following up concerns85.19%1354
Kind and caring staff95.96%1354
Having a say in daily life93.20%1354

How much care and nursing does Roseneath Aged Care Centre Pty Ltd provide?

Roseneath Aged Care Centre Pty Ltd reported 230 minutes of care per resident per day in January to March 2026, 19 minutes above its target of 211 minutes. Registered nurses provided 32 of those minutes, 11 minutes below the registered-nurse target of 43.

Roseneath Aged Care Centre Pty Ltd met both its total and registered-nurse targets in none of the last four quarters. Across those four quarters, minutes of care per resident per day ranged from 218 to 230.

Who provides that care?

Personal care workers provided 177 of the 230 minutes (77.0%), followed by registered nurses (32 minutes, 13.9%) and enrolled nurses (21 minutes, 9.1%). In the same quarter, Roseneath Aged Care Centre Pty Ltd also reported spending on physiotherapists, podiatrists, dietitians, and lifestyle and recreation workers.

What is the food like at Roseneath Aged Care Centre Pty Ltd?

In the 2025 Residents’ Experience Survey, 86% of residents surveyed at Roseneath Aged Care Centre Pty Ltd said they like the food “always” or “most of the time”, 15.8 percentage points above the average of 70.2% across other homes. The share was also 86% in 2024. Another 14% answered “some of the time”, and none answered “never”.

Food spending at Roseneath Aged Care Centre Pty Ltd in January to March 2026 was $16 per resident per day, in line with the sector median of $16. Spending on dietitians in the same quarter was $0.56 per resident per day, 100% above the sector median of $0.28.

How are meals prepared?

Roseneath Aged Care Centre Pty Ltd reports that breakfast, lunch and dinner are all cooked fresh. All meals are prepared on site.

Do residents enjoy the food?

Residents who answered “Always” or “Most of the time”.

86% of surveyed residents

Spending & preparation

Daily spending on food and dietitian services, and how meals are prepared.

Sources and Explanation

What do residents say about Roseneath Aged Care Centre Pty Ltd?

In the 2025 Residents’ Experience Survey, 93% of residents surveyed at Roseneath Aged Care Centre Pty Ltd answered “always” or “most of the time” when asked whether staff follow up when they raise things, 7.8 percentage points above the average of 85.2% across other homes. When residents were asked whether they are encouraged to do as much as possible for themselves (93% against 88.6%) and whether staff treat them with respect (100% against 95.9%), answers were also above the average for other homes.

The widest gap below other homes came when residents were asked whether they have a say in their daily activities: 86% answered “always” or “most of the time”, against an average of 93.2%. Altogether, answers on 4 of the 10 questions other than food were at least 3 percentage points below the average for other homes.

What should you ask about on a visit?

On a visit, you can ask about how residents have a say in daily activities. Of residents asked whether they have a say in their daily activities, 79% answered “always”, 7% “most of the time” and 14% “some of the time”; none answered “never”.

Do residents feel safe and get the care they need?

When residents surveyed at Roseneath Aged Care Centre Pty Ltd were asked whether they feel safe, 79% answered “always” and 14% “most of the time”. When asked whether they get the care they need, 64% answered “always” and 29% “most of the time”.

How does Roseneath Aged Care Centre Pty Ltd spend on resident care?

Total spending at Roseneath Aged Care Centre Pty Ltd in the 2024–25 financial year was $399.07 per resident per day, and care and nursing made up 61.7% of it. Care and nursing spending of $246.30 was 7% below the sector median of $264.85. These figures are the home’s costs, not the fees a resident pays.

Where does the rest of the spending go?

Other categories included administration ($52.20), accommodation and maintenance ($27.92), and cleaning and laundry ($24.81) per resident per day. Within care and nursing, the largest amounts per resident per day went to personal care workers and assistants in nursing ($143.52) and registered nurses ($48.29).

Digital clay-style illustration of a house with a veranda and garden.

Is Roseneath Aged Care Centre Pty Ltd the right fit?

Answer five questions and we'll rank every home near Glen Innes by what matters to your family: beds available, fees, care needs.

Start the free match